cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

'Exclude Sellers' feature does not work for iOS

I've noticed that saved searches which exclude sellers do not work on eBay's mobile app. It seems that excluding sellers in your searches is a privilege of desktop users only. This is unfortunate because I am forced to scroll through hundreds of listings that are spammed with keywords not applicable to the item and this has resulted in me not even searching for said items because of the hassle.

 

Just wondering if this is limited to the iOS application or the Android app as well.

Message 1 of 14
latest reply
1 BEST ANSWER

Accepted Solutions

Re: 'Exclude Sellers' feature does not work for iOS

@monster_coinz

 

Thanks for reporting this. We will look into adding this functionality to the apps. This is the same in both Android and iOS.

 

Thanks

View Best Answer in original post

Message 2 of 14
latest reply
13 REPLIES 13

Re: 'Exclude Sellers' feature does not work for iOS

@monster_coinz

 

Thanks for reporting this. We will look into adding this functionality to the apps. This is the same in both Android and iOS.

 

Thanks

Message 2 of 14
latest reply

Re: 'Exclude Sellers' feature does not work for iOS

This was last updated March 2018. Is this something that is going to be added anytime soon?

Thank you

Message 3 of 14
latest reply

Re: 'Exclude Sellers' feature does not work for iOS

Please add this feature. I still haven’t figured out how to do this. Looking through women’s tops I have to endure thousands of custom printed tee shirts because I don’t dare include -tee in case that makes half of what I want to look for disappear.

Message 4 of 14
latest reply

Re: 'Exclude Sellers' feature does not work for iOS

The only work around I found is create the search on a computer save the search. The saved search will exclude who ever you excluded when you saved it.

Message 5 of 14
latest reply

Re: 'Exclude Sellers' feature does not work for iOS

Yes, this is crazy. There are sellers who post hundreds of items at once. Them things get buried.  It’s happened 4 days in a row now, and I can’t do my searches.  It’s becoming such an issue, I’m coming on here less and less.  Going to Etsy or yahoo Japan.  Please help us and help your self.  Or limit the amount of items you can post in a certain amount of time.  Please!

Message 6 of 14
latest reply

Re: 'Exclude Sellers' feature does not work for iOS

Still waiting on this to be added! What a hassle it is to search for a particular item where I get like 3000 results back from the same seller,  that I don’t want to buy from, and having to scroll down so many pages of only their items!  

I ended up deleting the eBay app while I search for this item just so I can search using a mobile browser that lets me look at websites like they would look like on a desktop PC  😭 2022 and still this hasn’t been resolved. 

Message 7 of 14
latest reply

Re: 'Exclude Sellers' feature does not work for iOS

I assume y’all chose not to fix the biggest problem with your app for past 6+ years?? 

Message 8 of 14
latest reply

Re: 'Exclude Sellers' feature does not work for iOS

They’re not making enough money to fix issues with their app.  Takes more than 9.8 billion to get problems fixed. 

Message 9 of 14
latest reply

Re: 'Exclude Sellers' feature does not work for iOS

And here we are in 2023. I use desktop now mostly because of eBay’s tradiness in making theie own software feature complete. It has been five years!

Message 10 of 14
latest reply

Re: 'Exclude Sellers' feature does not work for iOS

Those Bentleys don’t pay for themselves tou know!

Message 11 of 14
latest reply

Re: 'Exclude Sellers' feature does not work for iOS

It’s now 2025, 7 years after the original query. Why hasn’t any attempt been made to resolve this?

Message 12 of 14
latest reply

Re: 'Exclude Sellers' feature does not work for iOS

I just spent 50 minutes, no lie, trying to get the AI Help assistant to admit that the Advanced search feature still doesn't work on the mobile app. I started by asking how to exclude a seller from Search responses.

 

The AI Assistant absolutely WOULD NOT say that the Advanced search feature doesn't work in the mobile  app, no matter how I phrased the question. It  finally started asking me if I wanted to talk to an agent, and even offered me a Stop This button several times. I finally asked if it's prohibited from telling me that something doesn't work. 

 

I was just playing with it by that point, trying to get it to say something, anything, remotely interesting. It did not. It offered me a phone call from a (presumably live) agent, but that would defeat the purpose of trying to get through an AI policy of never admitting that something doesn't  work. It wouldn't tell me what it's policies are. Or that it had any.

 

I said it wasn't to blame for being built on the low end of the intelligence scale. I'll go ask ChatGPT what it thinks of ebay's AI Assistant, and we can debate existential issues like self-awareness.  

 

Meanwhile, I don't want to see listings from a jewelry dealer whose ad copy completely omits saying that the piece is gold-plated. If I hadn't read the specs, I'd have thought it was solid 18k, which would be unlikely bc of the price, but miracles happen. Sans miracles, caveat emptor.

Message 13 of 14
latest reply

Re: 'Exclude Sellers' feature does not work for iOS

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.

Message 14 of 14
latest reply