Ebay mobile app Android September update ISSUES!

[bbfarmct]

I am a "Top Seller" and I use my mobil app 70% of the time on my Android phone.  But, something happened with the latest app update to my sellers page!  Everytime I click on any of my listings it will automatically show me the screen of the last person that purchased the item instead of just showing me my listing!  Also, if I get an offer on a listing... I click on the buyers offer and again... it brings me to the last person who purchased that particular item from me and their shipping information!!  

Is anyone else having this problem??  I cannot find answers anywhere!  I tried uninstalling the app and deleting the cache... is there any way to install the eBay app prior to the September 9th 2019 update??

Thanks for ANY help or advice!!

Sincerely, Rebecca 

[mobile_feedback]

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@bbfarmct wrote:

I am a "Top Seller" and I use my mobil app 70% of the time on my Android phone.  But, something happened with the latest app update to my sellers page!  Everytime I click on any of my listings it will automatically show me the screen of the last person that purchased the item instead of just showing me my listing!  Also, if I get an offer on a listing... I click on the buyers offer and again... it brings me to the last person who purchased that particular item from me and their shipping information!!  

Is anyone else having this problem??  I cannot find answers anywhere!  I tried uninstalling the app and deleting the cache... is there any way to install the eBay app prior to the September 9th 2019 update??

Thanks for ANY help or advice!!

Sincerely, Rebecca 

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Thank you for taking the time to post this here. Could you please send us screen shots of what is happening. A screen shot of the screen you are on before you get the wrong screen and a screen shot of the wrong screen would be helpful, you can email them to androidhelp@ebay.com and we will look into this.

[bbfarmct]

I will email you now!
Thanks!

[nedwobj]

Hi , l am also having problems with this latest Sep 2019 app update.

App is crashing during ltem Listing and Revising. Deleting and re -installing changed nothing .I have reported this to ebay and awaiting answers. Listing has become a very irritating experience.  Please make the prior version available for download whist the bugs are sorted out in this latest update. 

[mobile_feedback]

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@nedwobj wrote:

Hi , l am also having problems with this latest Sep 2019 app update.

App is crashing during ltem Listing and Revising. Deleting and re -installing changed nothing .I have reported this to ebay and awaiting answers. Listing has become a very irritating experience.  Please make the prior version available for download whist the bugs are sorted out in this latest update. 

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Please contact us at androidhelp@ebay.com so we can get you a beta version of the next release.

Thanks

[whoohooohyeahdavid]

wow at least they answer you. i've been waiting 8 months.