Ebay app not working on Android phone for creating labels & printing labels last 2 days. Fix soon pl

[mobile_feedback · Accepted solution]

@toybandit 

Thanks for reporting. Please update your app to the newest version and this should be working properly.

Thanks

[toybandit]

Updated and reinstalled latest version for Android from Google play store which is version 6.48.0.1 - it still didn't create or get me to the print label page.  Worked fine before latest update.  What's up?   This is bad.  I'm not only one having problem with it.  Printed labels from website on my computer today.

[velvet@ebay]

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@toybandit wrote:

Updated and reinstalled latest version for Android from Google play store which is version 6.48.0.1 - it still didn't create or get me to the print label page.  Worked fine before latest update.  What's up?   This is bad.  I'm not only one having problem with it.  Printed labels from website on my computer today.

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Hi @toybandit! The mobile team is aware and looking into this. Thank you for the follow-up. 

[flyingjotus]

7 months later and I still have this problem for at least 20% of my listings. I will press print to Dropbox, which saves as a PDF, and either it never shows up at all, or the data is 0 Bytes and can't be opened at all. It happens so often and I have to waste more time recreating new labels and asking for refunds on old labels because of how garbage the mobile app is for android.