Ebay app constantly crashes and why!

[glenmuren]

OK this was driving me mad, only started last few weeks. Works fine on Samsung galaxy s20 but run the app on my Samsung galaxy tab s6 it constantly crashes when I click most items. Worked it out this morning it's because the tablet is in landscape mode if I change to portrait mode it works fine no crashes.. 

I have sent crash reports to ebay from the on screen popup on android, hopefully they can fix this problem as soon as possible please.. 

From Glen... 

[eburtonlab]

What version of the eBay app are you using?

Make sure you are using the latest version of the eBay app for your operating system.

https://community.ebay.com/t5/Android-App/Android-app-not-supported-on-older-systems/td-p/30652449/j...

In some situations, uninstalling the eBay app, restarting your device, and then installing the latest version from the Google Play Store can help. The restart in between should ensure a clean install.

[glenmuren]

yes it the latest version, i was updated a few days ago.. it work only in portrait mode

[eburtonlab]

You are sure you have version 6.26.1.2?

Have you tried uninstalling, restarting and reinstalling it?

[mobile_feedback · Accepted solution]

@glenmuren 

Thank you for reporting this. This will be working better in the next update that should be out in the upcoming week.

Thanks

[bookinhands]

I have the same issue! The app keeps logging me out!! Yes I have restarted uninstalled reinstalled! I have done all that!! That is not it!!! Something else is causing it and nobody seems to have a clue??? WTH???? 

[kh-leslie]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.