Disappointed

[lilou_996]

I’m disappointed because I can’t get into eBay or update on this phone. So I will not be buying from you anymore. I be using amazon now I guess.

[soh.maryl]

Why not return here and give further details about your problem? Give the experienced eBayers here a chance to offer help or advice.

If your previous experiences with eBay have been positive, don't you want a chance to continue here?  

BTW, just so you know, no actual eBay employee will see your message here.

[whattheactualfox]

@lilou_996 Ebay made a post about getting the app updated. For your convenience, I posted it below:

(https://community.ebay.com/t5/iOS-App/iOS-app-upgrade-older-versions-no-longer-supported/m-p/3098912...)

If you have been notified to update your eBay app, here are the steps to take to get the latest version onto your device. You need to have iOS 13 or higher to get the latest version from the Apple App Store 

• Open the App Store app on your device 
• Search for eBay app in the App Store 
• Select ‘Update’ button next to the eBay app title  

Link to Apple App Store: 

https://apps.apple.com/cg/app/ebay-buy-sell-and-save-money/id282614216

iOS 12 - If your device is running iOS 12 you might be able to install an older version from the App Store 

• Delete the ebay app from the device
• Open the app store app
• Tap account button
• Tap Purchased
• Scroll to the eBay app and tap the cloud and down arrow icon

If your device cannot be upgraded to iOS 12 you can use the Safari browser to access ebay.