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Compatibility Issue

What can I do if my phone is not allowing me to download the new version? I think it is a compatibility issue. 

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Compatibility Issue

If you're working on an outdated device that no longer supports current versions of the eBay app, you should be able to access eBay through a web browser on your phone/tablet.

If links are automatically trying to open in the app, you can delete the app since it's no longer functioning, or change the settings in your browser preferences so links don't automatically open in the app.

If you're on iOS 15, follow eBay's instructions from this post:

https://community.ebay.com/t5/Mobile-Apps/App-will-not-update/m-p/34718836#M49148

If your device has iOS 15 you should still be able to get a version of the app that will run on your device

  1. Delete your eBay app
  2. Go to the App Store, search for eBay
  3. When you download it you will see this alert, tapping download should allow you to get a version that will run on your device.

iOS15-app.jpg

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