Cant see my text when i write messages since app update 26/2

[steve-mc-05-89]

Since the 26/2 update i can no longer write or reply to any messages because when you go to type the text is now appearing black, you cant see it you have to type blind. The camera and send icon are also dark. Strange but needs sorting as i cant see what im replying to my buyers.

Steve.

[steve-mc-05-89]

Pic gives an idea but i cant screenshot white typing.

[mobile_feedback · Accepted solution]

@steve-mc-05-89

This should now be working properly. Please let us know if this is still a dark background for you.

[mnhallum]

This is still broken. Uninstalled and reinstalled now I can't even log in because the text is white on white

[suffolkbo]

This appears to be the night mode theme - it's ok during the day but is unusable at night. iDevice owners apparently got an option to disable the night mode but us android users just have to put up with black text on a black background (or white on white in some places)

[deadcheshirecat]

Still not working on Android. Can't read text or see certain buttons.

[deadcheshirecat]

This is still broken. Daytime works fine, but night mode breaks app

[mobile_feedback]

@deadcheshirecat @steve-mc-05-89 @suffolkbo @mnhallum

Thank you for reporting this. We are trying to narrow down what is causing this dark theme. Do you have any other 3rd party apps installed that do theming? Or any OS settings turned on that could be changing the theme?

[mnhallum]

Nope. Standard eBay app on a galaxy note 8 stock android

[mnhallum]

Nope. Standard eBay app on galaxy note 8 stock android

[steve-mc-05-89]

No. Everything is now working as it should after ebays reply. Thanks.

[suffolkbo]

@mobile_feedback

Stock android 7.1.2 on a wileyfox swift 2+

Uses the stock android 'night light' feature (ie amber tint) but I tried disabling that and it made no difference.

Seems to switch to the (unusable) dark theme every evening and back to usable every morning.

[mobile_feedback]

@suffolkbo @steve-mc-05-89 @mnhallum @deadcheshirecat

We are looking for some customers who are having this issue to get into our beta group. If you are interested please email us at androidhelp@ebay.com and let us know.

Thanks

[christian_klueber]

We are looking for some customers who are having this issue to get into our beta group. If you are interested please email us at androidhelp@ebay.com and let us know.

Thanks

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 Well, you abovementioned email address gives me automatic replies referring back to this forum. Not very helpful... 😞

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[mobile_feedback]

@christian_klueber

Yes, there is an auto-responder. But a human will respond after, this is because this email gets many contacts.

Thanks