02-11-2025 09:46 AM
I casnot access my account, app keeps asking me to update it but have tried and keeps going to Open app- eBay can you please help need access to my account! Have iPhone 7 and just updated iOS 15, but still not working
02-11-2025 09:59 AM
@mo_go14 For iOS 15 see bold below.
Instructions here: How to update your eBay app
- Requires Android 10 or later
- Requires iOS 17 or later, but there are directions for iOS 16 users to access an older version of the app
When using iOS 15 or Android 9 and not able to update to a compatible OS, you can still access eBay from a web browser on your device, and you'll probably want to delete the app so links open in your browser instead of the app.
Read more: eBay UK Announcement
02-11-2025 10:02 AM
Please read my thread "Workaround for app access on iPhones" for a way to get the app working again. I try to keep it on the first page.