Are your app devs asleep?

[mcretro]

Hey eBay! Your latest app update is prohibiting users from using your platform by enforcing a ridiculous OS requirement, even though a compatible app version is available from the App Store! You’re forcing millions of users off the platform. Wakey wakey. 

[wastingtime101 · Accepted solution]

@mcretro 

Instructions here: How to update your eBay app

- Requires Android 10 or later
- Requires iOS 17 or later, but there are directions for iOS 16 users to download an older version of the app

If you have iOS 15 or Android 9 and cannot update to a compatible OS, you can still access eBay from a web browser on your device, and you'll probably want to delete the app so links open in your browser instead of the app.

Read more: eBay UK Announcement

[mcretro]

Updating is not the issue @wastingtime101 - it’s the fact that the updated app now suddenly overnight doesn’t work with iPadOS 15. The previous version was flawless and is still available through the App Store, but the devs have built in a message the creates an Exit loop which prohibits the users of a perfectly good iPad and working app from using eBay. 

[eburtonlab]

A possible workaround for iOS 15 users is suggested here:

https://community.ebay.com/t5/Mobile-Apps/App-update-fix-for-ios15-users/td-p/34924192

If you cannot upgrade your operating system or find an older version of the app that works with your current operating system, you should still be able to use a browser to go to ebay.co.uk.

If eBay browser links are opening in the Android version of the app automatically, you can disable that by going to your device Settings: Apps: eBay: Open by default: Opens supported links and choosing "Don't open in the app". iOS users can tap and hold an eBay browser link and choose "Don't open in the app". Or just delete the eBay app entirely.

[gavinfdavies]

I've posted a thread on a functional work around 👍 

All their web agents do is tell you to update (we can't without buying a new expensive device) or using the web browser, which is slow and disfunctional.