App update?

[paulgr1951]

Like many others, I can no longer access eBay on my phone. What idiot designed an update that eliminates the majority of older phones from access?

E bay needs to resolve this asap before it loses more clients

[wastingtime101 · Accepted solution]

@paulgr1951 

Instructions here: How to update your eBay app

- Requires Android 10 or later
- Requires iOS 17 or later, but there are directions for iOS 16 users to download an older version of the app

If you have iOS 15 or Android 9 and cannot update to a compatible OS, you can still access eBay from a web browser on your device, and you'll probably want to delete the app so links open in your browser instead of the app.

Read more: eBay UK Announcement