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App not allowing me to check out.

I can place items in my cart, but when I try to check out I get the blue circle of death. This has been going on for 4 days now. Anyone else having this problem? I tried clearing the cache and uninstall and reinstall, but same result.

Message 1 of 12
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Re: App not allowing me to check out.

Yes having the circle of death at checkout also 😡

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Message 6 of 12
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11 REPLIES 11

Re: App not allowing me to check out.

Yes exact same thing is happening to me.....grrrrr

 

Message 2 of 12
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Re: App not allowing me to check out.

I figured it out. Dont put it in your cart just click buy now and it should work!
Message 3 of 12
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Re: App not allowing me to check out.

Same issue.  I'll try the BIN option mentioned below, but I do a lot of multiple item transactions  This won't work for that unfortunately.  

Message 4 of 12
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Re: App not allowing me to check out.

My thing is I use the PayPal finance and you need to have 600.00 or more at a time for the promotion. It's always worked in the past. I can't imagine it's just the 3 of us having this problem. It would be nice for them to look in to this. Thanks for the tip though.

Message 5 of 12
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Re: App not allowing me to check out.

Yes having the circle of death at checkout also 😡

Message 6 of 12
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Re: App not allowing me to check out.

Unreal still not working. It's been a week now and it still does not work. It has to be happening to more than just us 4. Come on e bay

Message 7 of 12
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Re: App not allowing me to check out.

I did not except this as a solution. I don't know where that came from or how to get it off, but problem not solved.
Message 8 of 12
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Re: App not allowing me to check out.

@jayrad01 @72dougie @dtjarks @mandylone2003

 

Thanks for the reports. If you look in your cart and see any items that are out of stock, can you remove those items from your cart. It should allow you to checkout if those items are removed. 

 

thank you

Message 9 of 12
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Re: App not allowing me to check out.

I only had two items in my cart.  Both BIN items added within minutes of the attempted checkouts.  Both in stock.  Just added a new item and retried. Still broken on mobile.   Works fine through web on a PC. 

Message 10 of 12
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Re: App not allowing me to check out.

All items in stock, Its something to do with cart as buy it now works on a single item. But that's not much help when you need to combine items to use a coupon
Message 11 of 12
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Re: App not allowing me to check out.

It still won't work. I tried dozens of different items and still got the blue circle of death. However if I go through the browser with the same items it goes through.  A lot of the deals must be in app purchases to work and it's just a pain. Please keep trying to find a fix.

Message 12 of 12
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