App for android not working
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07-09-2020 07:28 AM
Hi past month my app not working. If it loads you can maybe read messages or view purchases but once you click on anything to open, screen just freezes then you get a message saying not connected to internet. Have reinstalled so many times but issue never resolves for more than 24 hours. I'm trying to return something but haven't been able to get onto Ebay since last friday!
App for android not working
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07-09-2020 08:32 AM
Which version of Android are you using?
If it is earlier than Android 5.11, then your options if you want to use eBay seem to be:
update your OS to Android 5.11 or later
use a browser to go to ebay.com
use a third party app such as Fullscreen Tablet for eBay
use another device
See here:
If your Android version is 5.11 or later, try deleting the eBay app, restarting your device, then installing the appropriate eBay app version from the Google Play Store.
