App Update not working

[trilbysvintage-1]

Cannot access the app on my iPad as it states the iPad is no longer compliant. On screen banners are showing when bids are made but I cannot access the app. 

[wastingtime101]

@trilbysvintage-1 

Instructions here: How to update your eBay app

- Requires Android 10 or later
- Requires iOS 17 or later, but there are directions for iOS 16 users to download an older version of the app

If you have iOS 15 or Android 9 and cannot update to a compatible OS, you can still access eBay from a web browser on your device, and you'll probably want to delete the app so links open in your browser instead of the app.

Read more: eBay UK Announcement

[mashkh61]

My app updates not working 

[eburtonlab]

@mashkh61 

According to a post on the UK community boards, the latest version of the eBay app requires Android 10 or later, or iOS 17 or later.

https://community.ebay.co.uk/t5/Technical-Issues/Pictures-missing-using-APP/m-p/7762881/highlight/tr...

There is another version of the app available for iOS 16 users; see here:

https://community.ebay.com/t5/Mobile-Apps/How-to-update-your-eBay-app/m-p/34920437#M50572

A possible workaround for iOS 15 users is suggested here:

https://community.ebay.com/t5/Mobile-Apps/App-update-fix-for-ios15-users/td-p/34924192

If you cannot upgrade your operating system or find an older version of the app that works with your current operating system, you should still be able to use a browser to go to ebay.co.uk instead.

If eBay browser links are opening in the Android version of the app automatically, you can disable that by going to your device Settings: Apps: eBay: Open by default: Opens supported links and choosing "Don't open in the app". iOS users can tap and hold an eBay browser link and choose "Don't open in the app". Or just delete the eBay app entirely.