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Android version update/play store issues

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Screenshot_20230112-162532_eBay.jpg

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Message 1 of 6
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5 REPLIES 5

Re: Android version update/play store issues

Screenshot_20230112-162729_Google Play Store.jpg

Message 2 of 6
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Re: Android version update/play store issues

I have a Samsung Galaxy S9+ with android version 10

Message 3 of 6
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Re: Android version update/play store issues

You should be able to get the latest version of the eBay app for that version of Android.

 

Try deleting your eBay app completely, restart your device, then install the latest version of the eBay app from the Google Play Store.

 

If that does not work, make sure you have the latest version of Google Play Services and Google Play Store:

 

https://support.google.com/googleplay/answer/9037938?hl=en

 

 

Message 4 of 6
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Re: Android version update/play store issues

My particular device was not confluent with instructions. However, the information provided led me to a successful solution: Considering the issue may be with the latest updates to the Google play store, I decided to uninstall the updates applied to the factory Google play store app. Subsequently, the reinstall of the factory version and uninstall and reinstall of the eBay app proved to cure the issue. Hopefully, the rather old version of the play store will not present any issues in the near future...

 

Thank you for your help with this matter

 

-Rob

Message 5 of 6
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Re: Android version update/play store issues

You are very welcome -- glad to hear that you were able to get things working!

 

Message 6 of 6
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