Amazon Fire 8 not working with 5.33.12

[thestephen]

I just installed the new eBay version, 5.33.1.2, and I still am having problems with the Amazon Fire 8 that is Android version 7.1.2 (Nougat)

[mobile_feedback]

---

@thestephen wrote:

I just installed the new eBay version, 5.33.1.2, and I still am having problems with the Amazon Fire 8 that is Android version 7.1.2 (Nougat)

---

Are you installing the latest version through Google Play? Can you let us know what version of google play services you have installed on the device.

[woodchip40]

I'm totally fed up with all these so called 'fixes'  absolutely nothing works. I have all the correct apps, I have spent my money. I expect the apps to work. There is a major issue with the app.  eBay... Just admit you can't do it and stop blaming us users we are incompetent. 

[thestephen]

• Good morning,

I just reset my Amazon Fire 8 (8th Genetation) to factory settings and reinstalled Google Play Store and the installed eBay.  The same errors still occured.

Here are all the versions of the tablet and apps:

Amazon Fire 8 model: KFKAWI

Amazon Fire 8 android version: Nougat 7.1.2

Google Play Services: 17.7.85

Google Play Store: 15.20.3-all

Google Services Fameworks: 7.1.2

Google Account Manager: 7.1.2

eBay:  5.33.1.2  

(I installed eBay using Google Play Store this time.  In a previous time had installed it with Amazon's Appstore and the same errors had occured. As you most likely know, eBay no longer is available in the Appstore.)

If you need more info, please let me know.  I really want to be able to use eBay on my tablet.

Thanks,

Steve

[mobile_feedback]

@thestephen 

Can you try the steps outlined here and let us know if that fixes the issue.

https://support.google.com/googleplay/answer/9037938?hl=en

[thestephen]

I will try this again but,  these problems had happened on one of my Amazon 8 tablets before I had added Google play.  

When eBay was still available to install from the Amazon Appstore, I had a Amazon fire 8 that was factory reset and I installed EBay from the Appstore.  The same errors occurred.  Google play was not the problem.  

I have done all those steps to make sure that everything is up to date for Google Play.  I will do it again and let you know if it helps but, I don't believe it will help.  Ebay is failing with or without Google play.

[thestephen]

Good morning support person,

I tried the steps in link you sent for "Keep your device & apps working with Google Play Services" and they did not fix the problems.

I also tried resetting the Fire tablet to factory again and installing eBay through an APK file, without installing Google Play, and it still had the same problems.

I then reset the tablet again and installed the Google Play Store again and once again had the problems.

I tried your suggestion and I have tried everything I could think to do to fix the problem!  Please help me!

Thanks,

Steve

[thestephen]

Good morning support person,

I tried the steps in link you sent for "Keep your device & apps working with Google Play Services" and they did not fix the problems.

I also tried resetting the Fire tablet to factory again and installing eBay through an APK file, without installing Google Play, and it still had the same problems.

I then reset the tablet again and installed the Google Play Store again and once again had the problems.

I tried your suggestion and I have tried everything I could think to do to fix the problem!  Please help me!

Thanks,

Steve

[thestephen]

Good morning support person,

I tried the steps in link you sent for "Keep your device & apps working with Google Play Services" and they did not fix the problems.

I also tried resetting the Fire tablet to factory again and installing eBay through an APK file, without installing Google Play, and it still had the same problems.

I then reset the tablet again and installed the Google Play Store again and once again had the problems.

I tried your suggestion and I have tried everything I could think to do to fix the problem!  Please help me!

Thanks,

Steve

[thestephen]

Good morning support person,

I tried the steps in link you sent for "Keep your device & apps working with Google Play Services" and they did not fix the problems.

I also tried resetting the Fire tablet to factory again and installing eBay through an APK file, without installing Google Play, and it still had the same problems.

I then reset the tablet again and installed the Google Play Store again and once again had the problems.

I tried your suggestion and I have tried everything I could think to do to fix the problem! Please help me!

Thanks,
Steve

[thestephen]

Good morning support person,

I tried the steps in link you sent for "Keep your device & apps working with Google Play Services" and they did not fix the problems.

I also tried resetting the Fire tablet to factory again and installing eBay through an APK file, without installing Google Play, and it still had the same problems.

I then reset the tablet again and installed the Google Play Store again and once again had the problems.

I tried your suggestion and I have tried everything I could think to do to fix the problem!  Please help me!

Thanks,

Steve