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1 unpaid Item show in my app when there is nothing to pay for.

Yesterday I bought two things, seller combine shipping, I did pay everything I buy. Today, my app pop up 1 unpaid item. When I check it there is nothing upaid. I even log in my laptop to  see, everything is paid. Why is the app show this "1 unpaid item"? thanks.

Message 1 of 37
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36 REPLIES 36

1 unpaid Item show in my app when there is nothing to pay for.

Yes, I have the exact same problem. Please fix!!!!
Message 31 of 37
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1 unpaid Item show in my app when there is nothing to pay for.

Same problem here with the 1 Paid Item message. My purchase did not involve a refund or cancellation. Just a straight forward purchase. Item paid for immediately via Paypal. Item shipped and delivered successfully by seller. No refunds or cancellations involved. Message shows only on the Ebay mobile app. All purchases made by this account were paid for via Paypal immediately upon purchase.

Message 32 of 37
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1 unpaid Item show in my app when there is nothing to pay for.


@melmurdock wrote:

Same problem here with the 1 Paid Item message. My purchase did not involve a refund or cancellation. Just a straight forward purchase. Item paid for immediately via Paypal. Item shipped and delivered successfully by seller. No refunds or cancellations involved. Message shows only on the Ebay mobile app. All purchases made by this account were paid for via Paypal immediately upon purchase.


Can you please provide a screenshot showing the stuck notification. We are trying to find out if this is on your home screen or my ebay, or notifications.

 

Thanks

Message 33 of 37
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1 unpaid Item show in my app when there is nothing to pay for.

Hi- made a simple straightforward buy on the app last night and received the email confirming the charge to my credit card but is showing as unpaid on the app. Strange! Please help. Showing 1 unpaid but is paid forShowing 1 unpaid but is paid for

 

Message 34 of 37
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1 unpaid Item show in my app when there is nothing to pay for.


@x-type-kryptonite wrote:

Hi- made a simple straightforward buy on the app last night and received the email confirming the charge to my credit card but is showing as unpaid on the app. Strange! Please help. 

 

 

Thanks for the report. Are you still seeing the unpaid item in the app?

 


 

Message 35 of 37
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1 unpaid Item show in my app when there is nothing to pay for.

No I do not.  Thank you if something was done on the back end. Also coincidentally the seller canceled the sale. 

Message 36 of 37
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1 unpaid Item show in my app when there is nothing to pay for.

Count me in,  I also am showing an unpaid in “red” and always pay.immediately after  purchase.

Message 37 of 37
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