eBay

petertate · ‎10-11-2021

I bought an item described as VVS Natural Aquamarine xxxx CT Certified Flawless Cushion Gemstone.

Admittedly the price was low, low, low.

After receiving the package I had the stone tested locally at an accredited lab and it was identified as synthetic spinel.

So I told the seller that I wasn't happy and threatened negative feedback.

Of course the seller doesn't want negative feedback and is offering to refund my money.

Dilemma: do I expose the seller? He/she is selling junk.

terrycece62 · ‎10-11-2021

You can not name shame on the community board

You can leave factual feedback regarding your buying experience with the seller

silverstatetreasureboxes · ‎10-11-2021

@petertate

As much as you are angry about this seller, you cannot threaten negative feedback also. You should have just filed a NAD and let it go. The price of the gemstone was a dead giveaway, especially with Aquamarine. Buyer beware and you get what you pay for are two quotes that never get old.

You can report this seller to eBay and you can leave the appropriate fb for this seller but remember, if you said anything about leaving a neg on ebay messaging, the seller can get it removed as it's extortion.

petertate · ‎10-11-2021

"Not as described" sounds good. My gem lab report vs your gem lab report really isn't an option. I am hoping seller accepts the NAD and refunds the amount paid. Then as far as feedback is concerned is it a "neutral"? On other occasions I've simply not left feedback.

fab_finds4u · ‎10-11-2021

Threatening negative feedback for a refund isn't necessary to get a refund. The seller could report you for feedback extortion and eBay would probably remove it if you left it after threatening them with it.

The thing you should have done was to request to return it choosing not as described and reported to eBay the seller was selling a synthetic Aquamarine gemstone and advertising it as a natural gemstone. Then at the end of the auction leave negative feedback.

masalv-28 · ‎10-20-2021

The obvious and logical thing to do is open a return request and return it to the buyer, and file a report with eBay, if they get enough reports about this type of activity with this seller they will most likely take action. IT's not your job to be the judge and jury.

tdumonde2014 · ‎10-20-2021

How much did you pay for this "Gem"? What is the typical going rate for a stone of this quality?

"Those who enter the arena unarmed or unprepared are quickly dispatched."

awakenedspirit · ‎10-23-2021

"Exposing the seller"? Are you absolutely sure the seller is aware their gems are not authentic? Many sellers buy from suppliers they think are reputable and are being cheated unknowingly. Handle the situation in same way you would want a customer to handle it with you, if the shoe was on the other foot.

eBay has protocol in place to handle situations such as this. It seems the best option to choose.

I hope everything works out.