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Auntication

Has anyone had an issue with authentication sending back a completely different item? I sold an 18K Cartier ring. Authentication stated it was not accurately described and sent me back a 14K gold wedding band. I am beside myself. I am a top-rated, concierge seller with 18,000 sold items. Anyone else have a similar issue? 

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Re: Auntication

There was a post a couple days ago where they said a different bag was returned.

Have a great day.
Message 2 of 5
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Re: Auntication

@storage-locker-aficionados 

We can see the ring that was sold but what is the ring you got back look like?

You stated it failed authentication,  that's because you have different types of gold in your listing..

Screenshot_20240306_163944_eBay~3.jpg

 highlighted is yellow gold...now...

Screenshot_20240306_164002_eBay~3.jpg

 highlighted is rose gold in your description body.

     Now, getting back to your ring that was returned, please take good pictures and post back.

Message 3 of 5
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Re: Auntication

Wow!  Hard to believe knowing GIA handles thousands of items a week!

 

FYI, I checked some of your listings out of curiosity, and this one will get sent back too because the title incorrectly says it is a pear shape:  1.31 Carat Loose D COLOR / VS2 Pear Shaped Cut Diamond GIA Certified #222391257 | eBay

 

 

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Re: Auntication

@idealgems1 

Sure as tootin ( where did that phrase come from??) 

Maybe it's an Asian pear are they round? 😆 🤣 

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