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false statements left with negative feedback

had a customer leave negative feedback one of his many complaints he lied about how long it took to arrive  it was shipped the next day and took 8 days for him to get it .tracking info will back me up. he's complaining it took 2 weeks.

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false statements left with negative feedback

After waiting a little while to cool off, did you ask the buyer if I'd like to use the eBay Money Back Guarantee, open an item not as described case, receive a prepaid return label from you and return the item for a full refund? 

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