albertabrightalberta
Sometimes rants such as the OP's and and the reaction to responses from others are helpful to us (as buyers) to help us decide who to buy from.
Since very few sellers have OOAK items or items of which there aren't thousands of other listings of similar (if not identical) items, a seller who gets frustrated with buyers who ask reasonable questions isn't one I want to give my hard-earned money to.
Years ago when ebay used to hold "Ebay Live" conventions, TPTB at ebay had workshops. During some of the workshops, sellers complained about buyers who ask questions that are answered in the descriptions.
It was explained to those sellers that since buyers are dealing with total strangers, their only way of trying to gauge a seller's integrity and responsiveness is to ask questions and see what type of answers they get.
IMO, a good seller will respond POLITELY to any reasonable question, even if the answer is stated in the listing.
I have another comment. Until now, I hadn't looked at the OP's listings to see how complete the descriptions and item specifics were.
After so much discussion, I did just check out the listings and although 495 of the seller's 536 listings have "Questions are always welcome." in the description yet that seems to be her complaint!! She doesn't really want them!
Another problem is that the "descriptions" of the actual items are merely a copy-and-paste of the title. While item specifics have some info, I don't see them on my phone, though I do see them on my laptop.
But IMO, having a full description that contains ALL the info I need to know about the item being sold is more important than a couple of measurements in the item specifics, something that's often not seen.
JMHO, there's a reason why the OP gets questions about details she thinks are already answered.
Again, a seller's attitude toward questions and willingness to answer questions helps me decide whether a seller is one I want to do business with.
Sorry but a seller who says, "Questions are always welcome" then complains when we ask them tells me that I need to find another seller.
@fillyourclosetsfrommystore wrote:While item specifics have some info, I don't see them on my phone, though I do see them on my laptop.
But IMO, having a full description that contains ALL the info I need to know about the item being sold is more important than a couple of measurements in the item specifics, something that's often not seen.
Well now I rest my case. You admit that you can't see them on your phone.......if you know how to use the phone to see listings you would see the same info that you see on the computer. All details on a listing will show up everywhere. Do you think they magically drop off because you use a phone? Look for all the little arrows to open all sections........duh!
And if you read all of my comments, you would see that I only add measurements to Item Specifics sometimes in addition to the Description because people like you say they can't find them one place or another. So to assist my buyers, I take the time to sometimes put them in both places to avoid the unnecessary questions. And yes, that's not "often seen" so instead of whining about me doing it, why not give me credit for going the extra mile to help buyers?
And yes, questions are always welcome and they are always answered in a polite way. When did I ever say they weren't? What gets annoying, I REPEAT, is when the questions are answered in the listings........even when they are in 2 places! Are you all distorting my words because you are all so bored with life or what? It is amusing that some of you don't even have any listings and are so critical. And some of you chose to hide your feedback - so what are you hiding? and none of you responded to this "I actually had a buyer reply to an offer saying "No measurements, no deal " AND THEY WERE IN THE LISTING! I suppose you all think that was fair to me?
I look forward to more personal attacks..........bring 'em on.........let your conscience be your guide!
I know how to use my phone well, just as so many of the buyers (or wannabe buyers) who contact you. (In your defense, I will admit that ebay doesn't make it easy to find all the info in the listing but buyers are NOT seeing it and you aren't doing yourself any favors by being so argumentative.
@fillyourclosetsfrommystore wrote:
And if you read all of my comments, you would see that I only add measurements to Item Specifics sometimes in addition to the Description because people like you say they can't find them one place or another. So to assist my buyers, I take the time to sometimes put them in both places to avoid the unnecessary questions. And yes, that's not "often seen" so instead of whining about me doing it, why not give me credit for going the extra mile to help buyers?
And yes, questions are always welcome and they are always answered in a polite way. When did I ever say they weren't? What gets annoying, I REPEAT, is when the questions are answered in the listings........even when they are in 2 places!
They are NOT in 2 places. You only have measurements in one place and that's in the item specifics, something that's not always seen on a phone.
As I'd said in my post, measurements aren't in the description and in fact, your "description" is merely a copy-and-paste of your title. That isn't helpful at all.
So there's no "extra mile" you're claiming to have gone.
@fillyourclosetsfrommystore wrote:
I look forward to more personal attacks..........bring 'em on.........let your conscience be your guide!
Why is it that when posters aren't coddled and told what they were hoping to hear, they call them "personal attacks?" It's NOT a personal attack; it's constructive criticism and advice on why you're getting questions and how you can help avoid at least some of them in the future.
@fillyourclosetsfrommystore wrote:
And yes, questions are always welcome and they are always answered in a polite way.
If your tone is anything like what you've demonstrated here, I can't be optimistic that buyers are accepting that you're answering in a "polite way."
I'm done. Have a blessed day. 🙂
