Solution?

[sheba*]

Does that little check in the box in front of the thread title mean that there has been an accepted solution?

This thread: https://community.ebay.com/t5/The-Soapbox/Care-to-Share-Our-Resolutions/td-p/27930787/jump-to/first-...

has the little check in front of it, but no solution indicated within the thread...

Just curious.

[chrysylys]

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@sheba* wrote:
but no solution indicated within the thread...

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Post 10.

[sheba*]

AHA!!!!  Somehow I missed that.... 

Thanks!!!!

[alan@ebay]

The current design isn't great - doug@ebay & I have it on our list to improve the visibility of Accepted Solutions within threads. 

[hidy-hoo]

I loved the old way an accepted solution was handled....the whole post turned green, so it was almost impossible to miss the accepted solution...and it was fun to see how many "greenies" you could rack up...and the OP had the option to check more than 1 (one) accepted solution which is helpful as so many times there is more than one correct answer, imo.  

[alan@ebay]

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@hidy-hoo wrote:

I loved the old way an accepted solution was handled....the whole post turned green, so it was almost impossible to miss the accepted solution...and it was fun to see how many "greenies" you could rack up...and the OP had the option to check more than 1 (one) accepted solution which is helpful as so many times there is more than one correct answer, imo.  

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I loved that too! We'll try as much as we can to get back to a similar design 🙂

[sheba*]

And that would be a good thing!!!!!

[alan@ebay]

Hello again,

We've made an update today regarding this topic.

Posts that are marked as a solution will now float to the top of the thread. 

Here are two examples of how it looks: 

https://community.ebay.com/t5/Selling/Closing-my-store/m-p/28057318

https://community.ebay.com/t5/Selling/Feedback-enforcement/td-p/27522469

Thanks. 

[chrysylys]

Out of context and disrupting the flow?

[chrysylys]

It's hard enough now to follow a thread the way people type inside quotes and whatever.  Peopkle are often replying to the wrong person, then correcting uit in a later post.  I've seen a lot of post where the OP clearly clicked the wrong post as a solution.  Sometimes even doing it on their own posts, possibly by accident.

[alan@ebay]

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wrote:

Out of context and disrupting the flow?

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It's not out of context or disrupting the flow.

The solution has the text 'ACCEPTED SOLUTION' and a check mark above it. It's a clear indication that the post has been marked as an Accepted Solution. 

The rest of the thread still displays as it always has, chronologically underneath, including the solution. 

Thanks. 

[alan@ebay]

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wrote:

It's hard enough now to follow a thread the way people type inside quotes and whatever.  Peopkle are often replying to the wrong person, then correcting uit in a later post.  I've seen a lot of post where the OP clearly clicked the wrong post as a solution.  Sometimes even doing it on their own posts, possibly by accident.

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The OP has the ability to unmark a post as a solution if they did happen to mark one in error. 

Thanks. 

[chrysylys]

When post 7 comes before post 2 and when post 7 makes refernce to something in post 3, it's out of conext/order and disrupting the flow:

https://community.ebay.com/t5/Bidding-Buying/Seller-changing-shipping-costs-after-won/m-p/28055175#M...

[sheba* · Accepted solution]

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wrote:

Hello again,

We've made an update today regarding this topic.

Posts that are marked as a solution will now float to the top of the thread. 

Here are two examples of how it looks: 

https://community.ebay.com/t5/Selling/Closing-my-store/m-p/28057318

https://community.ebay.com/t5/Selling/Feedback-enforcement/td-p/27522469

Thanks. 

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That's great.  The "solution icon" is more visible...  easier to spot...

Thanks for remembering me!

[alan@ebay]

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wrote:

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wrote:

Hello again,

We've made an update today regarding this topic.

Posts that are marked as a solution will now float to the top of the thread. 

Here are two examples of how it looks: 

https://community.ebay.com/t5/Selling/Closing-my-store/m-p/28057318

https://community.ebay.com/t5/Selling/Feedback-enforcement/td-p/27522469

Thanks. 

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That's great.  The "solution icon" is more visible...  easier to spot...

Thanks for remembering me!

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Yay!