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missing items

Hello,

I buy the 

Full 400 Thread Count Printed Pattern Sheet Set Floral - Threshold

$12.99Unit price $12.99

 

Item number: 204325396105 

it arrived repackaged with the missing 2 pillow cases /

they put it in big clear plastic bag inside ups bag. I'm willing to say with it if the seller will sent me the pillow case if not I like a refund please. Thank you  

Message 1 of 4
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missing items

It's not very likely that your seller will see your message here.

What you need to do  is contact the seller and tell him what's missing.

If you do not get a response within a few days, then you will need to open an item not as described case.

Please read the Money Back Guarantee for buyers. 

Message 2 of 4
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missing items

 

 

read the eBay MBG and Go to the purchase and do a "not as described" case.

Let the seller know that 2 pillow cases are missing.

 

The choice will be for the seller to refund you OR send you a shipping label so you can return the item.

 

I would not go with the "send me the missing items" because its a long shot you would ever get them.

 

Just get refunded and buy another complete set.

 

There is zero change your seller will see your post here

klhmdg  •  Volunteer Community Mentor
Message 3 of 4
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missing items

Hi,

The open package could have happened in transit or in the customs too. The best course of action would be to reach out to the seller directly from eBay messaging system. You can do so by going to the purchase history, locate the item you have an issue, clicking on the More Action tab, then click on Contact Seller option to send seller a message. Hope that helps.

 

Cheers

I have been buying and selling on eBay since 2012. So, I am an informed eBay buyer and seller. I love to answer buyer's and seller's questions here in the eBay community forum. My responses are my own opinions and I do not represent eBay. Feel free to contact eBay should you need further assistance. Happy buying and selling on eBay.
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