02-26-2025 10:07 AM
In December 9, 2024 I bought a pack of Vamoose Rat Repellant form mobishop555.
Item was shipped from NY to AZ and I tracked the shippipng till Dec 17,, there was no tracking.
But on the second day I noticed that the item listed as Vamoose Rate Repellent was show in the photo as Katie Home and Kitchen DIY so I wrote to seller about it and he did not answer.
On Dec 17, 2024 I filed a item not delivered and it was immediately closed by ebay.
When I asked ebay I was told tracking show delivered in Dec 12, 2024.
Anyone with gary matter in the head could tell it is impossible to delivered an item via USPS in three days from New York to Arizona, even items from California took four days. Ebay refused to let me reopen the case after I appealed they shut mem down.
I called the Post office and give them the USPS tracking number and I was asked what is my address. When I told them my address I was told the address on the package was different and USPS told me only the sender coudl request for prove.
All attempts to ebay were fruitless and my $23.91 just vanished in the air.
Now what happen to Ebay warranty? Is Ebay still a safe market place for me I was with ebay for 8 solid years. Maybe it's Time to explore Temu and Eliexpress and many others.
02-26-2025 11:37 AM
Your clerk was wrong. Go to a different post office or talk to a different clerk. They can put it in writing on USPS stationery that the address for the tracking number xxx does not match address xxxxxx (your address). Nothing is revealed about the sender. This is standard practice to win an item not received appeal.
02-26-2025 11:45 AM
Agree with @fab_finds4u
Talk to another employee, or escalate to the postmaster and if that doesn't work, go somewhere else.