10-17-2023 07:45 AM
For years I have placed fully completed purchases into "hide order". Recently, I have no longer been able to retrieve nor view these hidden orders. The option to do this is not shown anymore. This occurs with both firefox and edge.These items still in system as I can view them in the Need Help on Orders page Strange thing is last year's orders now pop up on the view order page.
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10-17-2023 11:12 AM
I regret to tell you that the latest ebay 'upgrade' broke the ability to hide completed purchases. For at least the last 2 weeks, all your purchases have been on display any time you go into your account, and cannot be hidden or limited beyond the current session. Ebay's response to this seems to be a colossal shrug.
eburtonlab posted a link to the old Summary page that will allow you access to how it was before this latest fiasco:
10-17-2023 11:12 AM
I regret to tell you that the latest ebay 'upgrade' broke the ability to hide completed purchases. For at least the last 2 weeks, all your purchases have been on display any time you go into your account, and cannot be hidden or limited beyond the current session. Ebay's response to this seems to be a colossal shrug.
eburtonlab posted a link to the old Summary page that will allow you access to how it was before this latest fiasco:
02-27-2024 07:15 AM
The hide / unhide is completely broken and looks like eBay has no intention of fixing it. I've been experiencing this for years. Shocking.
Recently, I accidentally hid an active order and hid one that I ended up needing to return. For both, I go to unhide, it says it has unhidden them, but they still show as hidden.
This is the server response:
[
{
"updateAction": "unhide",
"puid": null,
"userType": "buyer",
"contractIdResponses": [
{
"contractId": "<order_number>",
"status": "FAIL",
"errorMessage": {
"error": [
{
"errorId": 51,
"severity": "ERROR",
"message": "ALREADY_UPDATED",
"category": "APPLICATION",
"longMessage": "No Update Needed"
}
]
}
}
],
"statusCode": 400
}
]
It isn't uncommon to log into my account to look at purchases in either the iOS app or browser, only to find dozens of hidden orders from years ago showing up in my purchase history. Going through and hiding them again doesn't usually work, they just show up again after a refresh.