06-17-2024 04:24 PM
I recently made an eBay account and have put a few offers on different items I am interested in. When responding to a counter offer today I got a message saying I could not send offers due to unpaid purchases. I have just made my account about 2 days ago and do not have any purchases yet so I do not know what to do at this point. Any help is appreciated.
06-17-2024 04:31 PM
I have also found out I am unable to just “Buy it Now” without the same error.
06-17-2024 04:34 PM
My guess is eBay is waiting to see if you pay for any of the items you have offers waiting.
Once those offers expire, or are accepted, you will be able to offer again.
Be sure not to offer unless you want to pay for it. Every offer you send can potentially be accepted and you are required to pay for it.
06-17-2024 04:37 PM
@dryophelia
Ok, hopefully that is the case, I have about 4 outgoing offers but none accepted yet. I did not know there was a cap to outgoing offers.
06-17-2024 04:41 PM
Ebay places certain restrictions on new members until they establish a track record of paying for items. You can read about the restrictions here:
https://www.ebay.com/help/buying/buying-limits-restrictions/buying-limits-restrictions?id=4012
06-17-2024 04:44 PM
Oh ok, thanks for the help. It definitely seems like it may just be a new account restriction.
06-18-2024 05:21 AM
The link provided by kathiec used to have information about Open Transactions in it, but for some reason that info was removed.
Open transactions are:
Items you have committed to buy but have yet to pay for.
Items you have made offers on, that have yet to be accepted/declined countered by the seller or expire after 48 hours without a response.
Each bid you place on an auction, even ones that were outbid, which remain active until the auction ends.
Along with a limit on how much you can spend and/or how many items you can buy at one time, there is a limit of 4 or 5 open transactions you can have at one time, until the limits have been removed from your account. That is a rolling number which as you pay for items, lose an auction, or have an offer declined will allow another Open transaction to take its place.