03-01-2024 11:56 AM
Hi. I received a tracking number from seller but it doesn't show any update. That was a few days ago. Still waiting... I'm afraid about losing the package. It was an expensive item.
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03-02-2024 10:59 PM - edited 03-02-2024 11:01 PM
If you are reading " tracking number provided" but nothing more, then your seller hasn't physically shipped the item yet.
OR, there is a possibility that the seller has indeed shipped the item, but the originating PO never gave it an acceptance scan. And if that happened, it may be on the way without being " on the radar" yet. It isn't unusual for items to travel most or all if the way without scans ( caused by any number of reasons).
BUT, As the poster above me stated, there isn't much that you can do until one day past the final EDD of your order.
03-02-2024 10:43 PM
Go to your Purchase History and click on Order Details next to the item title to see if the latest estimated date of delivery has already passed.
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
If the seller does not respond after 3 days, you can ask Ebay to step in to help you.
03-02-2024 10:59 PM - edited 03-02-2024 11:01 PM
If you are reading " tracking number provided" but nothing more, then your seller hasn't physically shipped the item yet.
OR, there is a possibility that the seller has indeed shipped the item, but the originating PO never gave it an acceptance scan. And if that happened, it may be on the way without being " on the radar" yet. It isn't unusual for items to travel most or all if the way without scans ( caused by any number of reasons).
BUT, As the poster above me stated, there isn't much that you can do until one day past the final EDD of your order.
03-11-2024 01:44 PM
Thank u so much. The item already arrived. Finally got the package! Thanks for answering 🙂
03-11-2024 03:30 PM
Thanks for the update and good news.👍🏻