@mmrooz18 wrote:
Still on the fence if I should open a INR request tomorrow. The rep on the phone was adamant I open that up tomorrow, but I am concern it will automatically go in the seller's favor since its stated at "delivered."
When you lose an item not received case because tracking shows delivered, then proceed to open a return
-- because you lost the INR, feedback is blocked or removed, so you can't warn other buyers.
But if you go directly to start a return request, even though you received nothing, with nothing to return
-- your feedback will not be removed, as long as it's within policy, including not mentioning a case.
It's internal eBay policy, not published, that a return is sometimes appropriate.
@mmrooz18 wrote:
Gonna call USPS and see if I can get a letter for proof, but they weren't all that helpful with info, just that the address don't match, kept pushing me to talk to the seller or deal it with on ebay.
And the actual delivery address is not needed, as that violates privacy laws. Instead, the letter need only state that the tracking number was not for your address, signed by the official with a USPS rubber stamp.
Use the Missing parts or pieces reason for your return request. Then if the seller @mmrooz18 doesn't issue a refund, but a prepaid return label instead, enclose that in a box, and sent it back to get your refund.
