Seller’s item listing taken down and now their account is gone

[taepopper57]

I recently bought a pre-order item from a seller and everything went smoothly at the beginning. A few days later, I received an email saying the listing was taken down. I emailed the seller asking about this and they replied that the listing was back up after calling eBay (which was true as I checked).  A few more days passed and I again received an email saying the listing was taken down again. And not only that, the seller’s account is now gone too. Now since this is a pre-order item, it won’t be released until the end of March, and I’m wondering if I should wait until then to see if I get it, or if I should request a refund now just to be safe? Any help would be greatly appreciated 

[pburn]

Since the item listing was removed and the seller's account has been suspended, you should have received an email from eBay with instructions on how to proceed. Be sure to look in your trash or spam folders, if you don't regularly receive emails from eBay.

I've not had experience with pre-order purchases, but I would try filing for a refund in eBay's Resolution Center and then call Customer Service a bit later to have them step in, explaining the circumstances. Or you could just try to contact Customer Service now and see what they say.

For future reference, it might interest you to take a look at this page:

https://www.ebay.com/help/policies/listing-policies/presale-listings-policy?id=4252

What is the policy?

• Presale listings must guarantee that the item will be shipped within 30 days of purchase

Good luck!

[myboardid]

You should immediately apply for a refund.  eBay will no longer support you in this issue, as they have removed the seller) possibly, probably because he relisted the item.  Odds are astronomical that you won't ever receive this item and if you wait, you will lose your ability to get a refund.  Do it NOW.