@house*of*paws wrote:
@campanaelia wrote:
@house*of*paws wrote:
@campanaelia
We buyers are able to Exclude sellers by name when we search for items.
Not the same at all. If the seller changes their user id, the exclusion does not carry over to the new id the way it does for sellers using BBL.
I didn't say it was 'the same' ... but it is something. You said , " ... buyers have nothing. Buyers are on their own. ..."
Buyers are hardly 'on their own' with eBay's Money Back Guarantee ... and extremely few sellers change their Usernames.
Why not just give buyers the same' equivalent tool?... And 'extremely few' good sellers change their usernames, however the bad ones do it regularly.
EBay MBG is good and in most cases, you will be refunded eventually, approximately 3 weeks is the average. But is a total failure though when dealing with the fake tracking number scam. And waiting up to 6 days, including weekends, for ebay to step is too long. They should also put the INAD reasons for return at the top of the list instead of hiding them at the bottom, tricking many newbies.
If the buyer does everything right, the way it works now is... ..
First the buyer has to wait about a week for the last estimated delivery date to pass or the defective item to arrive. Next the buyer has to open a claim and wait up to 6 more days before they can ask ebay to step in. Then they will either receive a refund or be issued a shipping label depending on the claim type. Plus after the refund is issued to my card it takes up to an additional week for the credit to post.
