eBay

djones3287 · ‎05-18-2017

Why all of a sudden (or seems that way) is EBAY over run with International scam sellers. I have had 4 sellers now that after I win, the sellers are removed and transaction cancelled. I found that 2 of the sellers had multiple EBAY ID's under the same email. How can an International Buyer have listing located in the US?

castlemagicmemories · ‎05-18-2017

@djones3287 wrote:
Why all of a sudden (or seems that way) is EBAY over run with International scam sellers. I have had 4 sellers now that after I win, the sellers are removed and transaction cancelled. I found that 2 of the sellers had multiple EBAY ID's under the same email. How can an International Buyer have listing located in the US?

Sorry this happened to you. They just list a location that is not true when they set up their listings for sale. But it can also be legitimate as they may have a warehouse in that location that they ship to.

It can be irritating.

mistwomandancing · ‎05-18-2017

Do the sellers you are dealing with internationally have a good and fairly long feedback story, and that you check and verify for yourself?

While there certainly are excellent international sellers, unless their offerings are quite unique, you can almost assuredly find the same merchandise from an in-country seller. Are you bypassing good sellers here in favor of cheap prices from these "international" sellers? And if so, are you beginning to think that might be a mistake?

Lastly, are you protecting yourself by making use of the buyer protections that eBay has put in place for you and filing cases for your money back when it is appropriate?

femmefan1946 · ‎05-18-2017

When the transactions are cancelled, are you getting refunded?

If not you need to go to Paypal since the eBay information is deleted.

This is a boilerplate I made up for these situations.

Not all of it will apply to you. (for example, I did it for my home site eBay Canada.)

You have 30 days after that 'last estimated date for arrival' to open a Dispute with eBay's Resolution Centre, which is at the bottom of this page.
The first suggestion is to Contact the Seller. Don’t get into a conversation.
Just ask “When was this sent? What service was used? What is the tracking number?”
Don’t get into a conversation. You want either a prompt refund OR a tracking number that shows the purchase is in Canada.
Do NOT accept a replacement. It won’t arrive.
Do NOT close the Dispute until you have the product or the refund.
If you have already attempted to Contact the Seller, skip that step, ask eBay to step in and Escalate to a Claim.
If the seller cannot prove Delivery (not shipping, delivery) you will be refunded.

If the 30 days have passed, go to your Paypal account.
You have 180 days from payment for this Dispute.
Find the transaction and copy the number.
The PP Resolution Centre is at the top of your PP account page under Tools
Same process basically, skip the Contact Seller and escalate to a Claim.
If the seller cannot prove Delivery (not shipping, delivery) you will be refunded.

In future, read the feedback.
Don't buy from sellers with less than 98% positive (99% for Asian sellers)
Read the negative feedback , including seller responses, for patterns like slow or no delivery, poor communication, low quality, counterfeits.