So I just bought a gtx 1070 graphics card on ebay that did seem a bit too good to be true. Since eBay has a buyer protection program I assumed it would be 100% safe to make the purchase. Today the graphics card was removed from the site although it's still showing my order like it will be shipped. I sent the seller a message asking whether the item is still coming or not and shortly after I received a message from eBay. They said the account had been compromised by an unauthorized third party and that I shouldn't buy anything from them even though I already have. What should I do in this situation?
01-25-201809:21 AM - last edited on 01-25-201808:47 PM by kh-valeria
Here is the message I got:
Our records show that you recently contacted or received messages through eBay's messaging system. We’re writing to let you know that an unauthorized third party may have compromised this member's account security. It’s important to note that we’re unaware of any problems with your account. We recommend the following precautions to help keep you safe: - Don't respond to offers to buy or sell an item from this user. The offer may be fraudulent, and the transaction won't be covered by eBay. - Don't respond to any messages you received from this user that appear to be a Second Chance Offer for an item you recently bid on. - Never pay for eBay items using instant cash wire-transfer services such as Western Union or MoneyGram. It's against eBay's Safe Payments Policy for a seller to request payment with these methods.
It seems that PayPal doesn't have any options to report a problem like mine and eBay doesn't let me report it. This transaction was only made yesterday so maybe I have to wait till the expected delivery date?
It seems that PayPal doesn't have any options to report a problem like mine and eBay doesn't let me report it. This transaction was only made yesterday so maybe I have to wait till the expected delivery date?
What is the status of the PayPal payment? If it’s pending or unclaimed you will have to cancel it (should be an option on the transaction).
One life is all we have to live Love is all we have to give
@walkemorrai_0 wrote: File an item not received case on paypal and stop assuming that the MBG and Paypal protection will always bail you out
Exactly so. Buyer protection is great but that does not absolve you from the responsibility of vetting the seller and the listing. If you open too many cases, you can lose your MBG protection.
