Ripped Off

[mwade1965]

I purchased some sling swivels from eBay.  I received an email that they arrived.  They did not.  Money came out of my account.  E bay has no record of the purchase.  The seller conveniently disappeared off of eBay.  Eba y conveniently has no phone number that works... And I have no order and some china based seller ripped me off.  Every option eBay has just runs me around in a circle.  Without this in my purchase history, I got screwed.  Eba y you better come up with a way to talk to a human.  Your systems sucks.

Hi Matthew, your order has arrived!

View order details

Need help? Contact us here

Delivered to:

Dropped off:

Oct-08 11:33 PDT

Carrier: USPS

Tracking number: 9200190242041664554747

Total: $11.85 Order number: 25-07678-04903 Item ID: Seller:  Give feedback

10/02/2021

eBay O*25-07678-04903 eBay O*25 / Withdrawal @ eBay O*25-07678-04903 eBay O*25 07678 04 San Jose CAUS Trace #28585 (eff. date 10/02/2021)

-$11.85

[downunder-61 · Accepted solution]

Checked history on PayPal.  Nothing.  I paid with a debit card.  Nothing there but my last transaction with a data recovery company.

There must be a record some where, I know you posted the USPS delivery info, but are you 100% certain your payment was succesful ? Maybe you are confusing this order with another order ?

While an item could disappear from eBay - glitches and what not, no way can a charge disappear from your funding source that is just not possible, even if it were a refund, the original charge stays and the refund would show the credit as a negative $$

What was the issue you had that you needed data recovery for ? not being nosy, but could this issue have affected your payment somehow before it was fixed?

[mwade1965]

No this was not an accepted solution ebay.  Thanks for just automatically doing that while I was writing.

I have the withdrawal from my bank for the exact amount of this purchase on the date I purchased it.  The data recovery was a couple of months ago for over $400. 

The problem is no working phone number to talk with a human to fix this.   None of the help links work because the whole purchase and reference was deleted.  Every link asks for a reference to a purchase on ebay's site.  I have the order number but no way to input it or contact anyone to fix it.

[downunder-61]

Okay, sorry, I must have misread your post earlier. You can remove the solution YOU clicked by clicking again.

Can you ask your bank for a charge back? They should have all details of where the money was sent.

[wigeon_00]

You can call EBay 

[mudshark61369]

@wigeon_00,

In the future check the date a topic was posted before replying to it. Those over 6 month old don't bother replying to, especially if the seller accepted a solution signified by a green check mark.

FYI, you cannot call ebay directly any more. You can use the Contact us button at the bottom of an ebay page, to request a call back.  Or better yet post a topic on these boards.  Short wait times and no problems with a rep's accent.

[kh-phdan]

Hello Everyone,

Due to the age of the thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thanks for understanding!