cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Return

How do I talk to eBay regarding a seller that won’t let me return an item? Do I qualify for eBay payout?

Message 1 of 4
latest reply
3 REPLIES 3

Return

Whats the reason for the return?

What is the sellers return policy?

Have a great day.
Message 2 of 4
latest reply

Return

Not enough info.

When did you buy it? 

Why do you want to return it? 

What have you done so far to make it happen?

Have you read the MBG? 

Message 3 of 4
latest reply

Return

@peety69,

 

eBay's Money Back Guarantee (MBG) will trump a seller's No Returns policy, if you receive an item that is not as described.  However, it may not work the same way if doesn't fit or wrong size is the reason for a return.  That is why we need more information.

 

You may not realize this, but you have posted your question on the U.S. based site's (ebay.com) community.  While the little information we have given you so far is correct. If you do want to add more information, you may want to login to the U.K. based site's community and post the question and follow up information on its Community. (link below)  There can be minor differences in how you can get resolution between the two sites, especially if this was an international purchase.

 

https://community.ebay.co.uk/

 

 

"THERE IS NO SUCH THING AS FOOLPROOF, BECAUSE FOOLS ARE SO DARNED INGENIOUS!" (unknown)
Message 4 of 4
latest reply