02-09-2021 01:57 AM
I opened a request and eBay closed the request with out investigation or a refund of an item that was marked delivered and never received and now I’m not able to speak with a Live eBay representative
02-09-2021 10:36 AM
Yep a package can fall through that one. If you paid by credit card, and you always should. Contact your card company. Call the shipper and see if they can find your package.
02-09-2021 10:38 AM
The reason that the INR dispute was closed is because the tracking shows it was delivered upon the initial investigation. You will need to contact the carrier that reportedly delivered the item to obtain evidence to the contrary such as it being delivered to a different address, etc. However, as for as eBay is concerned an investigation was conducted and the seller has done his job according to the tracking.
Have you used the contact link at the bottom of these pages? I believe that you may have to request a call back to talk to someone live.