Requesting seller information after purchase.

[debugger256k]

At one point of time  I remember being able to request a sellers direct  email or contact  information  after so many days of purchase.  Why is this so difficult  now?

[soh.maryl]

eBay offers contact through the listing and strongly prefers that buyers and sellers do it that way.

They are concerned about either party attempting to make off-eBay deals.  

[stuff4divas]

@debugger256k  not necessary to have personal info when all u have to do is click on 'contact seller' from a listing and or a purchased item

[mr_lincoln]

@debugger256k   For security purposes eBay provides their Messaging system via the Contact link on the item you purchased.   Sellers are given more Customer contact info when a purchase is made.  When correspondence is done through eBay they have record of it in the unlikely event of a dispute.  

eBay also discourages contact outside their venue to cut down on deals being made off their platform ... it is a policy violation if a deal is taken off eBay and if caught accounts can receive restrictions right on up to permanent suspension ...

[buyselljack2016]

as it should be, direct email contact has been blocked. email goes through the encrypted email shown in the order details

Not sure what buyers see now, but as a seller, I am provided with the buyer's phone #

I believe sellers have the option to not show their phone #

[partfinds]

All I would want is to be subscribed to porn and scam websites. It is good Ebay keeps that private.

[mudshark61369]

@debugger256k,

Why would you need to contact a seller outside of ebay's messaging system?  If you message a seller through ebay's system and they do not respond, what makes you think they will respond to a message sent to their regular email account?