05-23-2020 11:02 AM
At 5 days past the date that I should have received my item, I wrote asking for a tracking number. I haven't done this in ages. I thought I was just communicating with the seller. It appears that I have opened something called a "request". Seller has provided a tracking number now, which of course doesn't yet show any movement because it was just provided. My question is: Do I need to do anything now or do I just wait for the package or for Ebay to do something (on May 29th) ? It says "1 request require your attention. Your action is required for item not received request. Take action". How long do I wait to receive the package before I hit that link "Take Action". What happens when I hit it? Also, The seller has already refunded for one book of the trilogy which they said was "unavailable".
Thanks in advance for any clarification provided.
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05-23-2020 06:59 PM
@rossco.az wrote:Do I need to do anything now or do I just wait for the package or for Ebay to do something (on May 29th) ? It says "1 request require your attention. Your action is required for item not received request. Take action".
eBay won't do anything until you take action after the deadline. On May 29, if you didn't get a refund yet, or tracking doesn't show Delivered, come back and click Ask eBay to step in to get the rest of your refund.
05-23-2020 06:59 PM
@rossco.az wrote:Do I need to do anything now or do I just wait for the package or for Ebay to do something (on May 29th) ? It says "1 request require your attention. Your action is required for item not received request. Take action".
eBay won't do anything until you take action after the deadline. On May 29, if you didn't get a refund yet, or tracking doesn't show Delivered, come back and click Ask eBay to step in to get the rest of your refund.