@banans1 wrote:
Hello,
I have couple of saved searches, for which I get email notifications when something new comes up on ebay. For simple searches (where I e.g. use one word/number for search) it works fine, but for bit more complex where I use OR operator e.g. (word1,word2,word3,word4) I don't receive email notifications although those searches work and generate right results when I run them in ebay search (on the website). Is there any way to start getting notifications on email also for more advanced search results ?
Hi @banans1. Saved search emails are sent daily only when there are new listings matching your saved search in the last 24 hours. Having results on the search page doesn't guarantee an email notification if there are no new listings since you've saved the search. Your saved search is very specific as you're using comma separators. The search will only return a handful of results which is likely why there are no emails being generated. Also, you can change the sort to 'newly listed' for the saved search if you're not receiving email notifications. If the results have older dates, then you will not receive any saved search emails. As these emails are sent daily only when there are new listings that match your saved searches in the last 24 hours (does not include listings that have been revised or relisted by the seller).
Would you mind clarifying which specific saved search do you have an issue with so our team can investigate it further.
Elizabeth,
