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Negative Feedback Removed!!!

I am very frustrated!!! I bought "fine jewelry" from a seller that ended up being fake. The appraisal certificate they provided was also fraudulent. This was a crystal clear case of a seller scamming buyers. 

 

This seller had a 100% feedback rating (which is why I TRUSTED them to make a purchase in the first place)! After the return, I left negative feedback (and so did someone else, claiming they were SCAMMED.  I felt much better KNOWING that other people will be warned in the future.

 

I literally wake up the next morning and both negative reviews are GONE. 100% rating again for the SCAMMER (so they can go on scamming). Why would ebay allow this???

Message 1 of 23
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22 REPLIES 22

Negative Feedback Removed!!!

What did you say in the feedback? 

albertabrightalberta
Volunteer Community Mentor

Message 2 of 23
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Negative Feedback Removed!!!

98.2 % feedback rating of a seller you made a purchase from in the past....someone you got positive feedback from I am seeing.

I don't know if this was the seller...but not a seller I would take a chance on buying "fine jewelry" or any jewelry.

Buyers can leave negative feedbacks...but certain words and wordage will be deleted by eBay or the seller can ask for it to be deleted. Words like "lier...fake...mafia...thief"...as examples and how they are placed in a sentence.

Have to try to leave negative feedback in a businesslike way...I know that sounds silly...but something picks up certain words in a feedback real quick.

Message 3 of 23
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Negative Feedback Removed!!!

@nicgl-2753 

Where was the seller located? China? They are notorious for selling 925 sterling silver that is anything but...I was also lied to in the past.  I Don't buy from them anymore. 

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Negative Feedback Removed!!!

I said, "This seller is using false appraisal certificates. Beware!"

Message 5 of 23
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Negative Feedback Removed!!!

Did the seller offer free returns?

If they did, that's one of the perks for offering free returns.

I think it's a crock, but I don't make the rules.

Have a great day.
Message 6 of 23
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Negative Feedback Removed!!!

Yes, it was free returns

Message 7 of 23
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Negative Feedback Removed!!!

Was it at a lower price than anywhere else?   

 

(That should always make one suspect when dealing in precious metals.)


KrazzyKats  •  Volunteer Community Member  •  Buyer/Seller since 1998

Message 8 of 23
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Negative Feedback Removed!!!


@nicgl-2753 wrote:

Yes, it was free returns


I'm curious, in your OP you said "after the return I left negative feedback."  -But was it after the refund?  

Message 9 of 23
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Negative Feedback Removed!!!

Yes, it was after the return. I guess I was worried they might challenge the return if I left negative feedback before. After all, the seller clearly scammed me (so I was worried they might lie about the condition of the peice or something else crazy)...

Message 10 of 23
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Negative Feedback Removed!!!

Yes, way too cheap. But, it was a used item, so I hoped it was just a very motivated seller (and items usually devalue "used"). There was a legit looking appraisal certificate (and I thought I checked out the appraisal company)... turns out when I googled "IGL", I was seeing that "International Gemological Laboratories" was reputable, but later realized the certificate was "INDEPENDENT Gemological Laboratories". I learned a valuable lesson: If it sounds too good to be true, IT IS!!!

Message 11 of 23
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Negative Feedback Removed!!!

I know you said after the return -I acknowledged that in my reply.  I asked if you left the feedback after the REFUND.  Like not just after you sent the item back, but after you got your MONEY back.  

Message 12 of 23
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Negative Feedback Removed!!!

Yes, after the refund.

Message 13 of 23
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Negative Feedback Removed!!!


@nicgl-2753 wrote:

Yes, after the refund.


@nicgl-2753 

 

At this point, had I been refunded... I'd certainly not sweat a feedback removal. You've been made whole, and that's good.

Message 14 of 23
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Negative Feedback Removed!!!


@nicgl-2753 wrote:

After all, the seller clearly scammed me 



Hi @nicgl-2753 

 

Could you please explain how you were able to distinguish a scam from a mistake?  [That might have something to do with the feedback removal.]

 

I’m thinking the seller’s account may have been hacked … which could also explain the removal.

Message 15 of 23
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