Item views not showing up

[teogonz-3]

I recently purchased an item using a gift card. It was charged, but the item doesn't show up in purchased, and I didn't get an email. What happened and what do I do?

[mudshark61369]

@teogonz-3,

Did you make the purchase as a guest, before registering?  If so then read the info in the link below.

https://www.ebay.com/help/buying/paying-items/buying-guest?id=4035

If you hadn't registered yet or set up a paypal account, that could be why it hasn't shown up. one of the two links below may help you. If you had set up a paypal account the 2nd link may be the one to read. 

https://pages.ebay.com/giftcard/faqs.html

https://www.paypal.com/us/smarthelp/article/how-do-i-use-an-ebay-gift-card-faq2410