05-04-2023 09:45 PM
Just for those who somehow think I don’t do my due diligence when shopping on Ebay the following is the average work that I at least do when shopping on Ebay. Most people may be willing to accept (concede) and pay the differences for the lack of seller integrity or Ebays one sided policies. Please understand I am not saying sellers are primarily bad out here, not at all. I’m saying a few bad apples ruin it all for everyone and sellers can just as easily say that about buyers as well. I acknowledge that the vast majority of sellers are respectful and honest and genuingly care about their customers.
If you as a couscous buyer and are diligent the process of buying begines with finding what you are looking for and researching for specs. this often means cross referencing sellers (some sellers list more specs and info, then others).
Now this does not meant the items are identical you may have to determine that a seller who does not list this info may be hiding the fact that even if it looks the same it may not perform the same. Now if the specs are lacking you as a buyer must assume there is a reason the specs are missing so a buyer may want to ask the seller for the specs most sellers will attempt to answer but again some will not (I understand that they deal with 1000s of orders and don’t need my business) so now there’s a 50% my massage goes unnoticed or unanswered or the seller will simply say they don’t have the info available. Now I’ve wasted my time asking the seller for specs.
If I’m lucky and I don’t need specs or I find a seller who lists the specs I can move onto the next step, (This 1 & 2).
Now I can start weeding out foreign sellers (Shipping takes longer from foriegn sellers and extra fees can be added even if the seller asks for US Funds). I look at where it is shipped from and the Currency (this is step 3).
Next I have to verify if the seller is actually from the US this means I have to go to the sellers feedback page and if I click the right link I can see the sellers location (this is step 4).
Now after all these things if the specs can't be found . I may need to Contact the Seller verify product specs. sometimes requires a couple emails back and forth. (this is step 5).
Next I purchase the item (Pay for item including currency fee if disclosed (this is step 6).
Now I recieve Receive item verify item description I have 30 day protection If all goe well the transaction is complete (this is step 7)
If there is an issue with the item I will need to contact the seller this may involve several emails (this is step 8).
If I need Ebay asisstance to escalate I have to wait a week or 2 more before Ebay will interviene. (this is Step nine)
Once Ebay gets involved I spend more time emailing back and forth If I win I wait a cou8ple more days for a refund. Hope fully this is the end (this is Step 10).
Now there is a posibility after the transaction is conplete I may get a surprize when my bank statement arrives this comes in the form of a currency conversion fee that was not disclosed to me during the transaction. now if this accures I may have made several purchases in that time period. so I may not know which transaction the fee is applied to so now I have to search my Ebay Purchases and Pay pal withdrawls to see if I can find a corisponding puchase for the fee. This can take up to an hour depending on how many purchases I made during that time frame (this is step 11)
If I cant match the purchase with the fee i then have to call the bank which typically means being put on hold for several more minutes before solving the riddle (this is step 12).
Now why do I post this? where it is true these are extreem circumstances and are not the majority of the tansactions, most Transactions are indeed smooth aside from the initial research on the product and seller, I think this could and should be made better.
Sellers can list specs this would save alot of time some do but alot don't.
Sellers should not be allowed to get hits with false prices for items not being searched for. That is If we are searching for a phone the search brings up listings & pics of phone but when you click the search listing it goes to the liting where the seller search price is for a charge cord or ear phones and the phone is at a much greater price than the search indicated. This is rude, inconsiderate and a waste of buyers time.
Seller location and actual curency desired should be mandatory in the listing along with shipping location.
Sellers particularly Ebay Motors should not be allowed to lsit items with extended warrenties, Buyers are buying warrantees if Ebay won't enforce the listing beyond 30 days the seller should not be allowed to list as such. Buyeres have no recoarse if the seller will not honor the warrentee or pass on the manufactures info. This is false advertizing and it needs to stop, 4 out of my last 6 Ebay Motor purchases just flat ripped me off Ebay needs to stop these false litings.
The point of this post is that even if you are a diligent buyer it's alot of work and time. And so many posters out here just want to blame buyers for not being dilegent or some how accuse them of being stupid if they buy something and get ripped off. Like its the buyers fault that a seller rips them off. I just don't understand this kind of thinking like it's my fault that someone else lacks honor and integrity. I consider myself weak when it comes to honor and integrity yet I don't make excuses when I fall. If I can barely stand on my own how can I be respocible when another peoson falls. Is this what we have come to, its become easyier to blame others when we fail than to be responcible for our own actions.
05-05-2023 10:52 AM
1. Have never ever worried about whether or not you or anyone else is doing their due diligence.
2. eBay's MBG offers good protection if a transaction for a buyer hits a snag. ALL buyers need to read it, understand it and use it in a timely manner.
Have you read the MBG?
05-05-2023 10:54 AM
@soh.maryl wrote:Yes, I noticed that too; however, do you think they might've meant to say "conscientious"?
Yes, I read it that way, too. Kinda ironic if that’s the case.
05-05-2023 11:09 AM - edited 05-05-2023 11:14 AM
is buying on ebay really worth the hassell?
That depends on the person, realize some buyers & also sellers tolerate the complexity, rules, glitches, etc., better than others.
05-05-2023 12:18 PM
Buying on Ebay is like trying to load a muzzle loader while running from a a hungry grizzly.
Buying on Ebay is like trying to load a muzzle loader while running from a hungry grizzly. If you don't watch your back there’s always a hungry seller ready to take a bite out of a buyer back. Just like there’s always a buyer willing get something for free. However on the flip side product liability is next to zero unless a buyer is willing to spend an absorbent amount of time and money fighting it. There is nowhere to complain the cry falls on deaf ears. It’s not like buying something from the store that normally has a 90 day guarantee and taking it back, you can at least look the scammer in the eye. Look I don’t like saying these things, I don’t believe sellers are all bad but there are enough bad sellers to cause problems and unfortunately I’m a victim and a poster child of this abuse.
Here’s a real big issue buyers have the right to reasonably expect their products to last more than 90 days. Ebay removing the 90 day protection is an insult and an unrealistic expectation to a buyer. It promotes scammers and rip offs if you support this than you are admitting you want the ability to sell buyers junk and you expect them to be happy about it. You can’t tell me you are a fair seller while supporting this policy. I will admit this may be fairer if we are talking clothes, shoes, and trinkets but for other items it is completely irresponsible. Tell me you wouldn’t be upset if you purchased a several hundred dollar auto part and paid a mechanic several hundred to install it and it went out in 40+- days. 3 out of 4 parts orders this happened to me. And don’t tell me it’s my fault for being stupid. Remember I am trusting a scammer posing as seller like yourself. If you are a seller who would do this regardless of a 30 day protection period it speaks highly of your incredibility, and lack of integrity. I’m a buyer paying you for a service or product I have a reasonable expectation that you are selling me a product that will reasonably perform its function regardless of price and if you amounted to someone better than a scammer you would make it right and you would not support a policy that would encourage this behavior, remember the scammer also represents all sellers as a whole.
The fact that some of you will say I would never buy auto parts on Ebay is a testament that you know that you will be ripped off, Or that you know it’s not a good deal how does that speak for the Ebay policy. Why would you not want to see Ebay address this issue? Are you too profiting from this? I would never begrudge any one for making a dime or two from selling out here. But this is knowingly allowing and supporting scammers to get away with ripping off buyers, I understand it does help you with buyers who rip you off but two wrongs don’t make a right. This also removes product liability and reasonable performance expectations, or it would take a lot of time and money to recover damages, simply put this is nothing but a deterrent.
There are buyers out here who are buying more than shoes and trinkets they need more info more specs than color and size these purchase as some of you point out are simple as 123, I too have made such purchases. I buy components and parts that require planning, building, and assembly of larger components I am a essentially a tool and die maker and engineer (unprofessionally this usually means I know enough to get me into more trouble than I aspire to) because of this a lot more thought and investigation, concerns have to go into many of my searches and purchases. I wish it was as easy as some of you say. SEE THE TOPIC OF MY POST.
I’m saying this process is time consuming enough and may require visiting many listings to gather all the Info I need being encumbered by misleading search listings and having to make extra clicks to find seller info etc. is a lot of extra links to open and track. It would be nice to have more info available on the listing page like seller location (or if the seller is going to deposit US funds into a Foreign account. This would save time later try to figure out which purchase has the extra outside currency fees. These do take extra time regardless if you can complete the tasks in minutes or hours, A few small changes would save the speed demons seconds or minutes, and it could save us slow pokes minutes or hours. Buyers don’t need to be criticized for taking more time to be diligent. I wouldn’t criticize any of you for not knowing tool and die making or engineering.
Do you really think I want to waste my time with posting out here? Or is everyone out here deaf? I’m not here because I want to be or I’m not here because I want to stir the pot, I’m here for a legitimate concern. And maybe someone else might have some ideas that might actually help. This is very condescending and rude. Are you here for the thumbs up???? Sorry!!! No one has to agree with me, Why are any of you here if you took time to read my post why did you not listen to it? But to shut people down and jokingly poke fun at a person is very distasteful, regardless if my post are long that’s part of my training and personality I am detail orientated and I want to be accurate. Should I poke fun of you because you can’t stick with me long enough to understand what I am really saying?
05-05-2023 12:27 PM
No the car stuff is a only one problem caused by Ebay 30 Day protection policy change which is probably fair enough for most items shoes clothing and trinkets but not for bigger ticket items. I am a cousouse buyer at least you understand that much it doesn't matter how causouse you are you still get ripped off. I upset becuase Ebays 30 day policy makes this alot easier for scammers.
05-05-2023 01:02 PM
@mikescustomlumber wrote:No the car stuff is a only one problem caused by Ebay 30 Day protection policy change which is probably fair enough for most items shoes clothing and trinkets but not for bigger ticket items. I am a cousouse buyer at least you understand that much it doesn't matter how causouse you are you still get ripped off. I upset becuase Ebays 30 day policy makes this alot easier for scammers.
eBay's return policy has always been 30 days from receipt of the item. Nothing has changed. I don't know of any online company that offers more than 30 days.
If you use PayPal to pay ... you have 180 days from date of purchase to file a case. That might help a bit, as it's longer than 90 days. Unfortunately, PayPal requires buyers to pay the return shipping now.
[BTW, I did answer your question earlier ... without condescension ... but I don't think that the Title of your post was the question you meant to ask.]
05-05-2023 01:04 PM
@marnotom! wrote:
@soh.maryl wrote:Yes, I noticed that too; however, do you think they might've meant to say "conscientious"?
Yes, I read it that way, too. Kinda ironic if that’s the case.
I thought the word was conscious ... but conscientious actually is more accurate. 🙂
05-05-2023 04:09 PM
james
you are right! I've all ready said I've limited my buying on Ebay. But this is becuase Ebay has no protection for buyers. or it simply worthless and allows scammers to continue to rip of buyers. I figure when Ebay loses enough buyers they will fix the problems, Im not tring to cause a stink. I just refuse to put myself at risk of being ripped off, Unfortunatly this takes more work and more caution espeacially seeing Im' not talking about shoes size and colors. alot of my purchases are more require far more attention than the average transaction.
05-05-2023 04:13 PM
James
Unfortunatly the grocery store doesn't sell
Hydraulic and electrical componants.
05-05-2023 04:37 PM
I agree with almost everthing you said except as you know some things are out of your control on Ebay. I don't expect someone to do my research (due diligence) but its is getting hard with all the varibles and deliberate distractions, I am seriouse I really don't have alot of time to spend going through some one elses garbage. It is a little different if you are shopping for clothes and trinkets. it really can't compare the speacialized componmants or parts to build them.
05-05-2023 04:40 PM
Soh
Actaually conscientious I used word to edit so I blame spell checker but both can apply because I am causouse it's just that it keeps getting easier and easier to get ripped off by scammers.
05-05-2023 04:48 PM
Terry
I have been out here for arround 20 years, and I truely have seen better days out here. probably the average buyer who is buying one minute and gone the next they don't notice the inconvienances as much they are in and out quickly. And for a good part of my buying I am too it's just when I need to get seriouse I notice more anoyances and distractions that take away from my buying experience. I bet most people have had those
experience from time to time they may be less noticable becuse the are more rare.
05-05-2023 05:03 PM
Soh
You couldn't be more wrong about buyers protection I do understand it very well I'v been out here about 20 years, so I've seen better days and even then for the seriouse buyer it was no walk in the park. 30 days may work for most transactions but its not adaquate for highewr priced items, There is no accountability for the seller perfomance. Its ok though I don't have to shop here. I would if it were more convienant and safer. But like any one else I have learned that you just don't buy certian items. This is the sellers loss not mine I can just buy from another store its that simple. How ever I'd really like to use Ebay for more than nickle and dime items. If this makes sellers happy i guess thats all that matters.
05-05-2023 05:22 PM
ed
This is true. I guess that 20 years is not enough tolerance who does a 30 day protection plan protect? certianly not the buyer. It benifits the seller period. let me be clear it has been rare that I've had to fall back on the ebay protection period maybe 2 or 3 tiomes in 18 years, most times if there was a problem I was able to work it out with the seller but since the new 30 day policy I've been ripped of 3 times for over $1000 in the last year alone, I dont atribute this to me not knowing how the system works. I dion't understad why people just assume I don't know what I am doing. I just hold myself to a higher standard... I don't rip people off and I don't want to be ripped of it's that simple this incuds stealing time from me. perhaps some of this is just me Im on the downhill side of life and I don't want to waste the time I have left fighting technoligy that benifits some one else at my expence its that simple too....
05-05-2023 05:40 PM
gos
I guess it depends on what you buy most. I never said this was the case most of the time but it happens often enough that I resent losing what preciouse timee I have left in this world. Then again I might just be a grumpy old man. I never thought this would happen to me... scratch the last two sentences...