Buying from seller with Global shipping program may sound easy enough, so i decided it give it chance.
I bought a item that was somewhat diffcult to find in my country. I made the purchase and immediately paid for the item. So far everything worked out nicely. However, day after the purchase seller cancelled my order without any initiative from me. I received a refund, but only partial one. Partial refund was probably the item + shipping, other part was probably import fees and such. without any word from Ebay, anyones guess is good as mine.
Only after i asked, seller stated that there was no shipping address provided. This is curious, because i have just recently updated my address information, and i have made successfull purchases from other sellers (not with Global shipping program)
In order details i have my shipping address clearly indicated, so is it difficult to believe that the seller would not have received shipping information at all.
I am lead to believe that either something went wrong, or seller was inexperienced with Global shipping, or just cancelled my order due some other reason (stated reason being either a excuse, or lie).
Asking about this from Ebay would be a good start, but since i was already partially refunded can not escalate this. It seems that customer service is good only if you have problem with one the predetermined subjects. If one has difficult or perhaps unique problem, you need to put some effort to get response from Ebay.
Instead of wasting my time and effort with Ebays labyrinth of automated responses, i took the Paypal route instead. Eventually i received refund from Paypal, no thanks to the seller or Ebay.
I did not get the item i wanted, and i might have lost some money too if i had not taken initiave. I do not think i am going use global shipping program anytime soon.
