evry1nositswindy • seller since 2013
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Some sellers have it set up automatically to cancel a transaction after 4 days of non-payment, as this is the new way that eBay has instructed for sellers. eBay sends out payment reminders and then it is cancelled. Not sure what your specific seller did, but these are the general rules.
As a seller, I have never sent a payment reminder and I have non-paying transactions closed by eBay so I don't have to bother with it. In this day of instantaneous everything, I fail to see how a buyer can't pay within a day or two. Again, just a general comment on non-payers, not you in particular. It is a real problem on eBay and sellers get fed up with it!
@7606dennis wrote:
@evry1nositswindy wrote:Some sellers have it set up automatically to cancel a transaction after 4 days of non-payment, as this is the new way that eBay has instructed for sellers. eBay sends out payment reminders and then it is cancelled. Not sure what your specific seller did, but these are the general rules.
As a seller, I have never sent a payment reminder and I have non-paying transactions closed by eBay so I don't have to bother with it. In this day of instantaneous everything, I fail to see how a buyer can't pay within a day or two. Again, just a general comment on non-payers, not you in particular. It is a real problem on eBay and sellers get fed up with it!
I use to always sent a friendly worded payment reminder under the old system before opening a UID. Of course, I wasn't as desperate as other sellers to receive payment so I often allowed more time if buyers had given me a reasonable reason to do so. Of course, the new system isn't quite as confrontational with the seller not having to open a dispute and close it. That I believe is a good thing, since often buyers were upset, even though they were slow to pay, by having a UID opened against them, rather than simply takin it as a reminder.
Of course, the new system doesn't give them notification to pay within 4 days or else so some habitual slow payers may be caught off guard. I do believe that the new system allows the seller to determine what day to have eBay cancel the transaction. I believe it is between five and thirty days.
eBay sends payment reminders with the new process.
"Obviously a seller is not going to ship unless they receive payment. The payment reminder was sent by ebay not the seller. Maybe had you messaged the seller after receiving the payment reminder, telling them when you would be able to pay, they might not have cancelled."
First of all, "King of eBay Almighty", it's not always easier said than done outside of YOUR world! Not ALL situations are the same and not everything is black & white!
The seller stated in their listing that payment is due within 48 HOURS (which is a small window IMHO)! A seller CAN initiate or send out a payment reminder themselves! Yes, [EVERYONE] pretty much knows that payment reminders are AUTOMATICALLY sent out through eBay logarithms and not everyone is condescending, like yourself!!
The time span between the email & the time I arrived home to respond was only 3 hrs. I purchased from this seller before, so I'm familiar with their [hint hint] REMINDER messages to pay.
"What was the hold up that didn't allow you to pay within the first 24 hours after winning the item? When were you intending to pay for the item? You won it on Sunday night and should have been able to pay immediately or on Monday. They may have felt since you hadn't messaged them concerning a delay, that you were not going to pay. They may have thought that no contact, equaled you cancelling."
The 'hold up' (and I shouldn't divulge or justify to you) that I left work and went to go check up on my elderly parent!! Does that satisfy your curiosity to know why??!! Priorities come first & I don't text & drive so it wouldn't have been long to reasonably respond whether it's 2, 4, or 8 hours!! ! I already explained I was allowed to pay up to 48 HOURS so why am I supposed to pay in under 24 hrs??
You say, "They may have felt.." OR ".. "They may have thought..", but you don't know, do you how they really feel? Maybe they should have waited until the 48 HOURS was up before badgering me & besides, an eBay associate stated to me I have 4 days to pay (see transcript screenshot). Again, an eBay associate said that I had 4 days to pay!!!
If the seller was reasonable to wait long enough for me to respond or pay, retaliating is NOT acceptable & goes against eBay policy & user agreements (in case you didn't know, but I just schooled you)!
"If you did not pay you should not have been able to leave feedback at all. Did you pay at some point?"
What part of EVERYTHING I stated don't you understand??!! What I explained is the truth! The seller contradicted their own stipulations when they cancelled my order within 48 HOURS! The seller had NO right to cancel the order without my permission because I DID NOT cancel!!... especially when an eBay associate quotes that a buyer is granted 4 days to pay .. their rules!!
"Did you pay at some point?" Again, I COULD NOT pay because the seller CANCELLED the order BEFORE I had the chance to pay!
A buyer CAN leave feedback (negative feedback) even if a seller cancels your order!! How? See link below:
http://my.ebay.com/ws/eBayISAPI.dll?MyeBay&CurrentPage=MyeBayFeedback&gbh=1&ssPageName=STRK:ME:LNLK
On the sellers feedback profile, I noticed the seller had canceled an order on a possible sale, so the buyer left the seller negative feedback! The buyer stated: "good evening I did not want you to cancel the purchase I wanted the items and did not want to send them you disappoint me as a seller."!!
I searched how to do it with the eBay Community and DID THE SAME! EBay DOES allow it, in case you weren't aware, so I do not know how you can come on here with unfounded replies!!
