How to remove an item after it has sold

[kebr9938]

So i listed an item on ebay, and i put the reserve at $2,500 and my item sold for $100. Im not selling my item that cheap. How do i remove it once a buyer already bought it? Im not shipping it the buyer cause im not selling it at that price. Please help. 

[campanaelia]

You're prolly the same type that complains about non-payers. But don't worry, unlike buyers who got Auto-pay jammed down their throats, ebay can't force sellers to ship.

[kathiec]

@kebr9938 

If the item sold for $100 you didn't put a reserve on it. If you had done so it wouldn't have met the reserve and wouldn't have sold. You can cancel the sale as "out of stock". That will give you a defect on your account and if the seller paid allow them to leave negative feedback. I don't see any sold listings on this account so I'm presuming you sold it on another account? But if that account is also low or zero feedback one neg will trash it.

I suggest before you make any further listing errors you do a lot more reading on how to sell here:

https://www.ebay.com/help/selling

[mudshark61369]

@kebr9938,

Once your auction ended, unless you re-listed it, it is no longer active. To cancel the transaction, you have to go to your seller hub to cancel the sale and refund the buyer their payment. You can do that even though its status probably shows Pending.

You probably only wrote on the auction that your reserve price was $2,500. That does not work with ebay. You have to specifically list your item with a reserve price, You do that by looking in the pricing section when creating a listing, that is where the option to set a reserve price is.  eBay charges a fee for setting reserve prices. It is $5 or 7.5% of the selling cost, which ever is greater.

If you decide to try auctioning an item on ebay again, start the auction at the lowest price you would be willing to accept, if there is only one bid. I would suggest starting out by selling lower cost items. New sellers listings are not seen in searches usually until, the last 48 hours of the auction time frame. Because they have no selling experience or know what the rules are, many will not buy expensive items from new sellers. Also ebay places a 21-30 day hold on new seller's first few payments that causes issues for buyers.  If you plan to try selling more items I suggest you do a Google search for " Payments on hold - export.ebay "  It will tell you how to deal with a hold to get the funds released sooner.

[varebelrose]

Never ever list anything at (a non-reserve) auction with a starting bid lower than what you would be willing to accept. Its really that simple.

[soh.maryl]

Sorry -- don't see any listings for you, sold or unsold, under this ID.  

[bennotbill]

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@kebr9938 wrote:

So i listed an item on ebay, and i put the reserve at $2,500 and my item sold for $100.

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If you had a reserve of $2,500 on it, it may have got a bid of $100 but it wouldn't have sold. How do you know it sold? Who told you it was sold?

[aproudparent2010]

I'm guessing you maybe you had a buy it now of $2500 and the bids only got to $100

If so then you DID NOT have a reserve.

If you had a true reserve on it then it would not have actually sold for $100