02-02-2022 08:55 AM
Hi,
To make a long story short, I changed my mind about canceling an order I made. I contacted the seller and they said I would have to cancel the request on my end. I looked all over the order details and cancelation details and I can't seem to find anything on closing the cancelation request like the forums I was reading suggested . Am I missing something? Has there been an update?
02-02-2022 09:28 AM
Sorry, no undo button. You will have to purchase it again.
02-02-2022 10:38 AM
@sangonanami
Not clear on the details here, but basically how a cancellation works:
A buyer must ask the seller to cancel. There is no place in initiate and complete a cancellation on the buyer's end.
The seller than can accept the cancellation
The seller can deny the cancellation
The seller can ignore the cancellation request
Did you pay for this item, and then ask for the cancellation? Has there been any action on the cancellation by the seller?
If you paid first, and the seller accepted the cancellation already, your refund is being processed and you will have to repurchase.
If you didn't pay, and the seller ignores your request, they can cancel on day 5 and award you the non-paying bidder strike.
If you didn't pay and the seller agreed to cancel, the deal is over and if you want the item now, you will have to repurchase so long as you have not made it to the seller's blocked bidder list.
02-02-2022 10:38 AM
You can't - only the seller can cancel the sale. All you can do is request it.
If they haven't cancelled it, the order is still active and the seller can just ignore your cancel request.