Having issue with eBay website not working on my Kindle Fire 2023

[psycotic_pineapple]

I'm no longer able to search and purchase items on eBay for about a week. The photos show after the search then disappear and links won't work. I know the eBay app doesn't work on Kindle, but this is the first time I've had issues with the website. Is there an update coming soon? Will I need to junk my new Kindle?

[kathiec]

I have a Kindle Fire Max 11 I purchased last year, and I'm having no problems with the website on it. So I don't think the problem is on eBay's side. Have your cleared your browser cache and cookies? You also may want to post this on the Technical Issues forum.

[psycotic_pineapple]

Thanks for the reply.  I'll go in and clear cache and and  cookies.  Didn't try that. I knew eBay was working  on their website and that's when all the bugs showed up. I may just switch  to a different tablet. 

[eburtonlab]

I may just switch to a different tablet.

What browser are you using? Is it the latest version available?

Before you give up on your current tablet, see if a different browser works any better for you (and for eBay).

[kathiec]

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@eburtonlab wrote:

I may just switch to a different tablet.

What browser are you using? Is it the latest version available?

Before you give up on your current tablet, see if a different browser works any better for you (and for eBay).

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Unfortunately Fire tablets use Amazon's Silk browser. Unless you want to go through incredible machinations it's the only option available, so switching browsers isn't possible.

As I said, I have no issues with eBay on my Fire. But last year's Fire tablets were, IMO, a huge step backwards. So I truly think this is a Fire issue rather than an eBay issue. Personally the first thing I'd do is contact Amazon Fire tech support, which is usually pretty good.

[annadryl]

I love my Fire but it gets a little wonky if enough apps are left idling in the background. I clear them out regularly and things go fine. I also turn of Alexa. We don't get along. I haven't had any problems with ebay.