Forcing me to buy

[philipdm42]

I made an offer, but they took long to accept and a found a better product and purchased that instead.

seller accepted my offer and refuses to cancel, what can I do?

[simba6]

They can't take too long to reply.  eBay sets that time limit.  Making an offer is like placing a bid, you have to pay if it's accepted.  You can always resell it yourself on eBay if you no longer want it.

[mobley120 · Accepted solution]

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@philipdm42 wrote:

I made an offer, but they took long to accept and a found a better product and purchased that instead.

seller accepted my offer and refuses to cancel, what can I do?

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You can do as some other buyers do, just don't pay for it; and take the strike, 1 strike doesn't have much of a bite.

Other than that, pay for it.

[ms.rodriguez*]

A seller can take up to 24-48 hours to respond. If you make the offer, you need to be patient and wait and do not buy the same identical item.  Sellers have lives too.   

You basically have 2 choices, pay for the item and donate it/sell it/toss it or take the unpaid strike.  One strike will not hurt you.   You can email the seller one more time and tell him that you won't pay to CANCEL with SELLER REQUESTED CANCELLATION  and they will get the chance to relist immediately.    Perhaps the seller is waiting the 96 hours to get the cancellation and an unpaid strike on your record.  Again, one unpaid strike will NOT hurt your account. It will drop off after a year.  Anyway, don't make an offer if you can't wait that long.

[kitschy*loot]

I always thought the seller should use BUYER REQUESTED cancellation in a case where the buyer is actually the one requesting to cancel.

[woodland_gnome]

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@kitschy*loot wrote:

I always thought the seller should use BUYER REQUESTED cancellation in a case where the buyer is actually the one requesting to cancel.

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It's up to the seller whether to cancel for Buyer Requested immediately or wait the 4 days and cancel for non-payment.  "I asked the seller to cancel" is not a valid reason to not pay.

Whether it is in the best interest of the seller to use the Buyer Requested reason instead of waiting depends on the circumstances.  There are advantages and disadvantages of each relative to the other (it is of course a bad situation for the seller either way vs. the buyer simply honoring his/her promise to pay).

[monster-deals]

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@philipdm42 wrote:

what can I do?

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If you already paid you can enjoy your item or pay to ship it back.

If you haven't paid, just forget about it and move on like 5 buyers I get a month.

[philipdm42]

Yeah but if they don’t want to, I’m “forced” to buy

[woodland_gnome]

You PROMISED to buy the item.   Nobody "forced" you to do that.   The seller is under absolutely no duty to let you out of YOUR promise.

[tigercatt-16]

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@philipdm42 wrote:

Yeah but if they don’t want to, I’m “forced” to buy

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Look, this is why you look carefully and closely BEFORE you buy/offer.

The time to find a “better product” isn’t after you’ve made an offer on something else.

That’s kind of stinky if you ask me because the original seller has taken that out of their inventory and therefore it isn’t available for others to view and buy.

Why not just follow through what you said you would do and purchase the item?

Then you can consider this a paid for lesson in how to handle offers and buying the next time around.

🙂

[janet9988]

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@philipdm42 wrote:

Yeah but if they don’t want to, I’m “forced” to buy

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Well if you don't pay you are forcing the seller to file a nonpayment.

The seller did not find you and demand you buy the item. YOU made the offer.

[sdb999]

So, why then can a Seller agree to sell you an item (agree on a price, shipping/handling and delivery) and walk away without punishment?  When a buyer and seller agree to exchange goods for a given consideration, money in this case, it should be enforced equally in both directions.  It simply isn't on eBay, Buyers can walk away from the commitment and you can't even leave feedback to warn others.  Shameful eBay.

[woodland_gnome]

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@sdb999 wrote:

So, why then can a Seller agree to sell you an item (agree on a price, shipping/handling and delivery) and walk away without punishment?  When a buyer and seller agree to exchange goods for a given consideration, money in this case, it should be enforced equally in both directions.  It simply isn't on eBay, Buyers can walk away from the commitment and you can't even leave feedback to warn others.  Shameful eBay.

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There are consequences to a seller for cancelling a transaction and consequences for a buyer for not paying.  The consequences aren't the same because the seller and the buyer are in different situations (e.g. the buyer need only pay money, the seller has to deliver a particular item as described) but eBay goes to great lengths to balance the interest of each side.  AND they usually come down in the buyer's favor, not the seller's (and I am not a seller saying that).

[redmodelt]

The punishment is you file an item not received and the seller gets a strike on "their" account. Too many strikes and they can go bye-bye. I agree, those sellers should be getting negative feedback and not able to remove said feedback no matter their selling level but leaving that non shipping strike can add up too. Biggest problem is too many buyers don't use those tools to give them strikes for non shipping or canceling when buyer did not request it.