07-25-2019 01:33 AM
This is a new one for me . I just received an item . and when I went to leave seller feed back, there was no leave feedback box . nothing at all, all I get is return item to seller.
I haven't been able to hide my past purchases for over a month now . and now the feedback disappears. thing is its only one sellers item . other sellers feedback is still there.
Can anyone tell me what's up with that.
07-25-2019 10:05 PM
Try one of the links below for leaving feedback.
https://www.ebay.com/fdbk/leave_feedback?
https://pages.ebay.com/services/forum/feedback.html
There is a bug in the program that eBay is working on.
Click the link below for a workaround that will allow you to hide your purchases.
Check the boxes to the left of the transactions that you want to hide.
Then click "Archive" at the bottom of the list.
07-25-2019 11:17 PM
Does the seller have a lot of feedback? Like over 10,000?
Or a lot of listings? Again many thousands?
It's probably that he is a PowerSeller and with that status comes a few perks one of which is a Hold on feedback for seven days, to allow unhappy buyers an opportunity to work things out with the seller before leaving feedback. (Yes I am putting an optimistic spin on it.)
07-26-2019 12:40 AM
@wl91531 wrote:This is a new one for me . I just received an item . and when I went to leave seller feed back, there was no leave feedback box . nothing at all, all I get is return item to seller.
I haven't been able to hide my past purchases for over a month now . and now the feedback disappears. thing is its only one sellers item . other sellers feedback is still there.
Can anyone tell me what's up with that.
Feedback suppression seems to be a trend now at eBay. I guess it's easier to just take away the option to leave feedback.
07-26-2019 02:13 AM
Open the listing in your purchase history and then click on the seller's feedback number. They maybe No Longer A Registered User (NARU).
07-26-2019 03:46 AM
07-26-2019 03:47 AM
07-26-2019 04:02 AM
Take a look at your feedback left for others to see if you have already left feedback for the seller...
07-26-2019 08:00 AM
@wl91531 wrote:This is a new one for me . I just received an item . and when I went to leave seller feed back, there was no leave feedback box . nothing at all, all I get is return item to seller.
Could you please post a snippet of whatever it is you do see? That would go a long way in helping diagnosis your problem. Thanks!
07-26-2019 08:05 AM
@wl91531 wrote:This is a new one for me . I just received an item . and when I went to leave seller feed back, there was no leave feedback box . nothing at all, all I get is return item to seller.
I haven't been able to hide my past purchases for over a month now . and now the feedback disappears. thing is its only one sellers item . other sellers feedback is still there.
Can anyone tell me what's up with that.
Is there not a "more actions" to click on below that big blue "return this item"?
07-26-2019 08:25 AM
There are number of factors that could cause this. Is it past 60 days since you purchased the item?
Did you try either of the two feedback links I posted above?
Do you see "More actions"? If you click that, there should be a drop down menu. "Leave feedback" should be there as well.
If there are items completely missing on the screen, there is a possibility that it is a browser issue. Shut the browser down, clear cache & cookies, then pull up the browser again or try another browser.
eBay has been changing a lot of these screens lately. Click "Tell us what you think" on the top right and let them know that you are not happy that your "Leave feedback" option has disappeared.