Here's the English translation of your text:
EBay is a brazen, deceitful platform that doesn't fix its own mistakes and leaves consumers to fend for themselves. On the product listing page, there were two options:
"Make an offer"
and "protection plan from Allstate insurance";
I chose to protect the product I was buying , and also to make an offer to the seller. However, on the offer page, did not appear the charge of Allstate coverage.
I spoke with a CSR named Susana, and I was given a reference number for that call. During that call, Susana supposedly consulted with senior advisors and told me that EBay would not close the transaction immediately after the seller accepted my offer, but rather would notify me, and I could then add the coverage. She lied to me!; EBay completed the purchase immediately after the seller accepted my offer and only charged for the product, leaving me without the Allstate coverage.
I spoke with CS, explaining that I was needing the coverage because the manufacturer doesn't provide a warranty on products purchased on EBay (even if they're new). The CSR told me that nothing could be done and that I should look for a warranty on my own. In other words, EBAY DECEIVED ME AGAIN! I asked to speak with a supervisor, and the CSR said they would contact me in the following days! (to do what?; Nothing!).
This is how this brazen platform works! (this has happened several times to me).
I will return their trash as soon as it arrives and will try not to use this brazen, deceitful platform again, which, besides being brazen, also lacks credibility with manufacturers because the vast majority do not support products purchased here on EBay!"
