Condition not specified, untested

[p00gkelby]

If a seller has not specified the condition of an item and has described it as “untested,” and the item turns out to be nonfunctional,  can the buyer get their money back? 

[soh.maryl]

Why would you go ahead and buy any item under those circumstances? 

[heckofagame]

It's like buying an item that is specifically listed as "does not work, parts only" and then filing an "Item Not As Described" case because it doesn't work. 

I would just steer clear of the listing, unless the seller is willing to provide more info.

[p00gkelby]

I’ve never bought an item under these circumstances - I was just wondering. This is often the case with people selling old music equipment: they’ll list it as untested because they don’t have the means to test it. I know that if a seller lists an item under the “used”category and describes it as untested, then they must refund they buyer if the item turns out to be nonfunctional. In the case of an item that doesn’t have a specified condition, what happens? 

[p00gkelby]

I see. Thanks for the reply. I was just wondering what happens if an item doesn’t have a specified condition; I know that if the item is listed as “used” then the seller must refund if it turns out to be nonfunctional, even if they describe it as untested.

[fab_finds4u]

Used items are assumed to work unless described as not working. Untested means the seller is selling something you assume is working but it's an item they can't test. No antenna, no power cord, missing a mic, no batteries, etc.  They're  leaving the testing up to the buyer. The buyer receives it and tests it, and if it doesn't work they get to return it for a full refund. 

You can also be forced to refund when the  specific item condition is parts or not working. 

[heckofagame]

If the item is not new, then it's used. If it doesn't work, then you can open a case.

[kathiec]

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@heckofagame wrote:

If the item is not new, then it's used. If it doesn't work, then you can open a case.

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Not necessarily. There is category 'not working, for parts only'. If you buy something with that classification it's a given that it doesn't work.

[heckofagame]

@kathiec  true but if a buyer files an INAD, they will probably still win as they are not held accountable for reading info

[eburtonlab]

There is category 'not working, for parts only'. If you buy something with that classification it's a given that it doesn't work.

It is possible for an item that is listed as "for parts or not working" to also be "not as described".

In general, if a buyer claims an item is "not as described", eBay will take the buyer's word for it and require the seller to refund the buyer.