05-16-2018 09:13 PM - edited 05-16-2018 09:14 PM
I just recently received two different orders sent directly from China using the new Speed Pak service, and both were bait-and-switch scams. One shorted me on quantity on top of that.
One seller already got away with screwing me by asking me to return the item, and since ebay doesn't require Chinese sellers to pay return shipping in SNAD cases, that was it. $53 for shipping to China with tracking, for a $8 item. I haven't gotten a response yet from the other seller.
I was just yesterday talking with two friends of mine who were complaining about bait-and-switches they got through Speed Pak as well.
Anybody else having issues?
05-16-2018 09:54 PM
From Merriam-Webster:
Definition of bait and switch
05-17-2018 05:02 AM
"One seller already got away with screwing me by asking me to return the item, and since ebay doesn't require Chinese sellers to pay return shipping in SNAD cases".
Where did you read that any buyer has to pay for the return shipping when an item is not as described? The seller being in China has nothing to do with them paying the return shipping if an item is not as described. The seller may not be able to send a shipping label, but ebay can do that, then go after the seller to pay them back for it.
If you receive a short count from a seller, and file an INR dispute you will lose, if they provide door to door tracking. If a seller does not send the quantity of an item that you paid for that is a SNAD dispute.
FYI, you should know by now that buying from China is risky, it also helps raise the cost of shipping for domestic sellers. Read the story in the link below, it was also a news story.
https://www.wsj.com/articles/this-subsidy-for-china-is-dumb-as-a-post-1517963275
05-17-2018 11:58 AM
@saxyomega90125 wrote:
Anybody else having issues?
I've always had issues with cheap junk from China and they all ended when I quit buying it.
05-17-2018 08:04 PM
Yep.
They are flooding my search results with fake prices. eBay is allowing it. It wastes too much of my time. And eBay has no way for me to block sellers from my results. As a result, I am not buying off eBay nearly as often as I used to.
05-17-2018 08:14 PM - edited 05-17-2018 08:15 PM
@mudshark61369 wrote:
"One seller already got away with screwing me by asking me to return the item, and since ebay doesn't require Chinese sellers to pay return shipping in SNAD cases".
Where did you read that any buyer has to pay for the return shipping when an item is not as described? The seller being in China has nothing to do with them paying the return shipping if an item is not as described. The seller may not be able to send a shipping label, but ebay can do that, then go after the seller to pay them back for it.
If you receive a short count from a seller, and file an INR dispute you will lose, if they provide door to door tracking. If a seller does not send the quantity of an item that you paid for that is a SNAD dispute.
FYI, you should know by now that buying from China is risky, it also helps raise the cost of shipping for domestic sellers. Read the story in the link below, it was also a news story.
https://www.wsj.com/articles/this-subsidy-for-china-is-dumb-as-a-post-1517963275
The bolded part is wrong. Ebay cannot and does not provide international labels. What they do, when the buyer escalates the request, is refund the buyer in full without them returning the item if the seller doesn't come up with a label OR send the money through paypal & provide a transaction ID.
06-17-2018 01:27 PM - edited 06-17-2018 01:31 PM
@pburn wrote:From Merriam-Webster:
Definition of bait and switch
1: a sales tactic in which a customer is attracted by the advertisement of a low-priced item but is then encouraged to buy a higher-priced oneCan you describe the details of the two bait-and-switch scams you've encountered?
Well, I've been using that phrase incorrectly. Oops!
Btw, sorry for the late reply. I've been busy the past few weeks.
Knowing the correct definition, I'm sure we all know Chinese sellers do FREQUENTLY use the 'variation' options to do bait and switch, but that is not the problem I'm having. Now I'm not quite sure what to call it.
The items I received were SNAD in both instances. By SNAD I don't mean the build quality was bad, I mean they didn't even come close to matching measurements/specifications laid out clear as day in the listing. In one of the two items I was shorted on quantity as well.
I had placed two other orders that shipped Speed Pak before I ran into these issues, which have since arrived. In one, while the item I did receive is perfectly usable, I was shorted on quantity again: ordered three, got one. In the fourth, amazingly, all was well.
And so out of four items I've purchased that came through Speed Pak, three are screw-ups. Five more Speed Pak packages I know of between my friends, and three have similar issues.
I buy basically disposable goods from China a few times a month. Based on my experience it is statistically impossible that 6/9 packages were the usual problems, and it is very unlikely the gap can be justified by mistakes.
I now feel quite confident in saying that some unscrupulous Chinese sellers have been emboldened by USPS delivery confirmation and are trying to scam buyers using more than just cheap manufacturing standards.
As to the requirement of return postage, unless ebay's policy has changed very recently, I am correct that Chinese sellers are not required to pay return postage for SNAD cases. Sellers from every other country on Earth are required to either supply a return shipping label or refund the item without return, but Chinese sellers are given special exception, for reasons that can only be explained by some well-greased palms.
Look into it yourself if you don't believe me - the forum archives hold no shortage of buyer complaints on the subject. According to those forums, Chinese sellers also have a reputation for claiming a return was never received if the buyer actually sends a return but doesn't pay for tracking.
06-17-2018 06:40 PM
@saxyomega90125 wrote:I just recently received two different orders sent directly from China using the new Speed Pak service, and both were bait-and-switch scams. One shorted me on quantity on top of that.
One seller already got away with screwing me by asking me to return the item, and since ebay doesn't require Chinese sellers to pay return shipping in SNAD cases, that was it. $53 for shipping to China with tracking, for a $8 item. I haven't gotten a response yet from the other seller.
I was just yesterday talking with two friends of mine who were complaining about bait-and-switches they got through Speed Pak as well.
Anybody else having issues?
Due to issues, many buyers have decided to revise their buying behavior.
06-17-2018 06:56 PM
Just last week finished a return request for China.
Did the return request. Uploaded photos.
Item was only 3/4 of the size listed/described. It was unusable.
Seller responded quickly with an offer of 50% refund, stating that the cost for me to return would be too high to be practical.
50% refund was declined. Told the seller the item was unusable . Told the seller it was their responsibilty to pay the return postage.
Full refund was done within 24 hrs.